Welcome Pickups is hiring a
Sales Operations Associate

Summary

The job is for a Sales Operations Associate at Welcome, a travel tech startup in Athens, Greece. The role involves data management, reporting, strategic collaboration, technical management, performance monitoring, troubleshooting, and product knowledge. The ideal candidate should have a Bachelor's Degree, relevant experience, excellent communication skills, self-motivation, teamwork mentality, and digital native skills.

Requirements

• A Bachelor's Degree in Sales, Communications, Business, or other related fields
• Experience in relevant sales administration positions, ideally in a B2B Sales field would be plus
• Excellent time management, communication and relationship-building skills with the ability to multi-task and set priorities quickly and effectively
• Excellent written and verbal communication skills in English. Any other European language will be considered as a great asset
• Self-motivated and hands-on with a true teamwork mentality
• A friendly and upbeat personality
• Digital native: fluent in web and digital technologies

Responsibilities

• Data Management: Maintains comprehensive data on HubSpot CRM, covering contacts, companies, files (presentations, videos), email templates, meeting links, and calendars
• Reporting and Support: Provides accurate data and generates detailed reports to support the sales team in decision-making
• Strategic Collaboration: Collaborates with account managers to develop specific sales strategies tailored to individual accounts
• Data Entry and Management: Performs data entry and updates on CRM tools and other databases
• Technical Management: Sets and manages landing pages, PMS/Channel Manager integrations, and PWD user access
• Performance Monitoring: Monitors performance indicators, prepares monthly commissions (when manual), and tracks revenue/invoicing
• Troubleshooting and Support: Provides troubleshooting assistance and handles inquiries from partners
• Product Knowledge and Training: Stays up-to-date with new product launches and features, ensuring the sales team is well-informed and trained accordingly

Benefits

• Hybrid Work from Office / Home policy
• Vibrant and fresh work environment
• The tools you need to successfully perform your daily tasks
• The unique opportunity to join “the next big thing” at the ground level