Sales Operations Associate

Summary

Alarm.com is seeking an International Sales Support Associate with 1-2 years of experience in sales operations or finance positions. The role involves process improvement, supply chain coordination, pricing structure creation, record maintenance, meetings leadership, budgetary analysis, and data organization. The ideal candidate should have a Bachelor's degree, strong communication skills, analytical mindset, creativity, Microsoft Office proficiency, and the ability to communicate in English and Spanish.

Requirements

• Bachelor’s degree in Business, International Business, or related field
• Minimum of 1 - 2 years of experience in sales operations or finance positions
• Ideal candidates will have strong communication and writing skills, an analytical mindset, and creativity
• Ability to identify trends, break down data, and find key insights
• Microsoft Office proficiency for day-to-day tasks
• Must be able to learn quickly and possess strong observational skills
• The ability to communicate in English and Spanish with customers and vendors, both in writing and verbally, in a clear, professional manner. Additional languages are a plus

Responsibilities

• Work directly with the sales and sales operations team on process improvements
• Coordinate our supply chain procedures to maximize quality of delivery
• Create pricing structures for new solutions and service offerings
• Maintain updated records of orders, suppliers and customers
• Lead meetings with Sales and Senior Management to define pricing strategies for partners around the world
• Provide insights for contracts management and use of electronic resources and systems
• Performs budgetary and proprietary account analysis, identifies, and researches the root causes of discrepancies, and proposes recommended solutions to resolve them
• Collects data from various systems, organizes data into spreadsheets and develop reports
• Collaborate on various improvement projects for the sales operation team

Benefits

• Competitive pay
• Benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match
• Paid holidays, wellness time, and vacation increasing with tenure
• Paid maternity and bonding leave
• Company-paid disability and life insurance
• FSAs, well-being resources and activities
• A casual dress work environment