Sales Operations Lead

Summary

Join GuidePoint Security as a Sales Operations Lead (SOL) and provide valuable support to the Regional Sales Operations team. Continue existing Sales Operations Specialist (SOS) responsibilities, while also managing the regional Deal Registration process and assisting with various projects. You will report to the Director of Operations, ensuring high-level customer service and collaborating with the Corporate Vendor Relationship Management team. Manage and mentor junior team members, conducting performance reviews and fostering professional development. This role requires proven experience as a GuidePoint Security Sales Operations Specialist and strong leadership skills.

Requirements

• Proven excellence as a GuidePoint Security Sales Operations Specialist
• Demonstrates ability to take on and effectively own more responsibility as a Senior SOS
• Self-motivated with strong ability to prioritize and multitask
• Must have outstanding attention to detail and commitment to follow-through
• Ability to work well with a team
• An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a must
• Must be open to receiving constructive feedback and applying it to improve their results
• Demonstrates good judgment in analyzing information to make decisions that benefit GuidePoint Security
• Strong written and verbal communication skills
• Ability to work flexible work schedule required
• Any travel/on site requirements as needed
• Sedentary work
• Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day
• Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day
• If you have additional physical requirements/changes, please discuss with HR first

Responsibilities

• Continue with SOS responsibilities for Account Executive including generating quotes, tracking opportunities, processing purchase orders, etc
• Serve as the backup point of contact when the Sales Operations Manager is unavailable
• Manage the Regional Sales Coordinator(s) to help ensure exceptional internal and external communication and customer service
• Refine and maintain an effective and sustainable Deal Registration process to make sure we are maximizing gross profit
• Work closely with the Corporate Vendor Relationship Management team to ensure solid understanding of partner program details (i.e. who is the regional Channel Manager, what is GuidePoint’s partner level, margin advantage, etc.)
• Assist Regional Management team with special projects, as needed
• Manage the Regional Sales Coordinator(s) to help ensure exceptional internal and external communication and customer service
• Conduct 30/60/90 day and annual performance reviews for direct reports
• Provide mentorship to junior team members on professional growth and development opportunities

Preferred Qualifications

1-3 years of leading a team preferred

Benefits

• Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
• Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family) and GPS will contribute in one lump sum: ($500 per EE annually / $1000 per family annually (includes spouse/children/family options)
• Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
• 12 corporate holidays and a Flexible Time Off (FTO) program
• Healthy mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months at open enrollment
• Pet Benefit Option