Sales Operations Manager

Summary

Join AppSumo as their Sales Operations Manager and leverage data to drive sales performance and company growth. You will oversee sales data in HubSpot and other programs, track key metrics, create dashboards and reports, and improve funnel performance. Responsibilities include working with third-party partners, creating sales forecasts, designing commission structures, developing training programs, and managing vendor relationships. The ideal candidate has 3-5 years of sales operations experience, proficiency in HubSpot and other software, and a bachelor's degree. AppSumo offers excellent benefits, including health insurance, 401(k) matching, remote work, open PTO, flexible hours, and unique perks.

Requirements

• 3-5 years of experience in sales operations as a subject matter expert with proficiency in creating reports, optimizing processes, training new hires, and managing dashboards
• Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure execution and business impact
• Proficiency with HubSpot, PandaDoc, and AI software
• Proficiency with Google Suite and Microsoft Office
• Bachelor's degree required; technical or business-related field preferred

Responsibilities

• Oversee and maintain sales data in HubSpot and other software programs
• Track and analyze key metrics, including pipeline growth, win/loss rates, and quota attainment
• Set up dashboards and reports, both in CRM and beyond, to track sales operations and cross-functional efficiencies, and identify areas for improvement
• Own the end-to-end process of tracking the sales funnel and operational metrics and deliver regular insights to the business; define and deliver techniques to improve the funnel performance for sales management
• Work with plus sourcing third-party partners to manage additional lead inflows and lead qualifications
• Create accurate sales forecasts based on data analysis
• Analyze sales data to identify trends and opportunities for improvement
• Design and manage sales commission structures and incentive programs
• Ensure accurate calculation and timely payment of commissions
• Develop and implement training programs for new and existing sales reps
• Ensure that all sales team members understand the tools and processes used
• Assist in managing relationships with external vendors or partners related to sales

Benefits

• Health insurance through Blue Cross Blue Shield, plus vision, dental, life insurance, and mental health services for you and your loved ones
• 401(k) matching
• 100% remote work model
• Open vacation (PTO) policy (plan to make your Slack status a “🌴” at least one week per quarter)
• Flexible hours that let you start late or take that midday power nap
• Freedom to have a side hustle (we don’t treat that word like it’s Voldemort)
• Free access to all the software and tools in the AppSumo marketplace
• An invite to our annual all-expenses-paid company trip (think Costa Rican Resort , not teambuilding at Generic Corporate Venue #84)
• Free lunch once a week, all the gear you need and work that actually makes an impact