Sales Operations Manager

Summary

Join Apollo.io as a Sales Operations Manager and support our Sales and Account Management teams by designing, implementing, and managing best-in-class operational processes. Drive effectiveness, productivity, and scalable growth strategies across the post-sales organization. Partner with revenue-driving teams, take ownership of critical systems and workflows, and champion process excellence. Contribute meaningfully to the company’s go-to-market execution. This role requires a proactive, data-driven operations professional with experience in fast-paced, product-led, high-growth environments. You will be responsible for driving pipeline growth, managing territory carving and account balancing, developing dashboards and metrics, leading forecasting processes, and building scalable sales processes.

Requirements

• 5+ years working in a Sales Operations or related Revenue Operations role
• Experience working with Account Management, and Customer Success teams
• Product-led company experience
• Early-stage, high-growth company experience

Responsibilities

• Partner with Account Management and Sales leaders to drive 2x pipeline growth through strategic account planning, whitespacing, and proactive outreach initiatives
• Design and manage territory carving, account balancing, and rules of engagement to ensure clarity, alignment, and scalability across the sales organization
• Develop and maintain dashboards and activity hygiene metrics to drive playbook adherence and support team attainment goals
• Lead forecasting processes and inspection cadences to ensure renewal and expansion revenue predictability within a +/- 5% accuracy range
• Build and continuously improve scalable, outcome-focused sales processes that prioritize simplicity and cross-functional alignment