Sales Operations Specialist

Summary

Join Axon and be a Sales Operations Specialist supporting the Germany & Netherlands team. You will be a key member, providing support to enable successful team and customer partnerships. Manage Business Intelligence, permits, logistics, and operations for sales efforts. Responsibilities include processing public tenders, preparing documentation, managing invoicing, studying requirements and solvency, drafting offers and reports, and monitoring tender procedures. You will define KPIs and collect customer data. Continuous personal development is expected, focusing on presentation, communication, project management, and compliance. The role is remote in Germany with approximately 10% travel.

Requirements

• Strong working knowledge of compliance programs, Comex, sales operations, and logistics
• Bilingual: German and English
• Excellent analytical skills with attention to detail
• Team player focused on long-term results
• Marketing and Business Intelligence background

Responsibilities

• Support local sales teams to engage all stakeholders, like distributors, customers, and local service partners
• You will act as the primary point of contact for all joined activities that involve external parties in activities related to the following areas
• Processing and monitoring of public tenders in coordination with local teams
• Preparation, compilation and presentation of the documentation required in the tender specifications
• Invoicing management and internal financial processes
• Study of requirements and solvency
• Drafting of commercial offers and reports
• Monitoring and management of the tender procedure, as well as immediate transmission of its resolution
• Define KPIs in agreement with the Sales Organization to be measured through customer data collection (surveys)
• Expected Results / Deliverables: it is expected to collect and report market intelligence on a quarterly basis after 6 months on the job

Preferred Qualifications

• Familiarity with Service Management processes is well appreciated
• Experience with Law Enforcement technology solutions is a plus

Benefits

Remotely from Germany