Sales Operations Specialist

Summary

Join Butterfly Network as a Sales Operations Specialist and drive sales excellence by partnering with the sales team to implement process improvements and establish operational discipline. Enhance sales efficiency and effectiveness through hands-on support of daily activities and strategic initiatives. Maintain data integrity within Salesforce and NetSuite, ensuring accurate customer and order records. Support core sales functions like quote generation, lead assignment, and order processing. Collaborate with cross-functional teams to streamline the lead-to-cash process. The ideal candidate is highly organized, detail-oriented, and self-motivated, able to manage multiple priorities in a fast-paced environment.

Requirements

• Bachelor’s degree in Operations, Finance, Analytics, or a related field
• 2–5 years of experience in Sales Operations, Sales Support, Reporting, or a similar function
• Comprehensive knowledge of sales operations and systems, encompassing the full sales cycle, account and territory planning, opportunity management, pipeline tracking, and the end-to-end order fulfillment process
• Exceptional attention to detail with solid analytical, process improvement, and project management skills
• Strong verbal and written communication skills, with the ability to translate complex data into clear, actionable insights
• Positive attitude, enthusiastic approach, and the ability to manage multiple priorities in a fast-paced environment

Responsibilities

• Assist in the rollout and adoption of new and enhanced tools for sales teams, including the development of training materials and execution of ongoing knowledge assessments
• Partner with Account Executives and customers to understand needs, evaluate data, and deliver customized solutions through the quoting process
• Ensure high-quality data management in Salesforce by enforcing data standards and executing regular data cleansing and validation activities
• Address customer inquiries and issues promptly, working cross-functionally to continuously improve the overall customer experience
• Provide end-to-end support to sales teams and customers throughout the lead-to-cash lifecycle
• Identify process inefficiencies and opportunities for revenue growth, taking initiative to drive problem resolution and implement effective solutions
• Design and deliver tailored Salesforce reports and dynamic dashboards to provide actionable insights for key stakeholders

Preferred Qualifications

• Experience supporting both hardware and software sales teams is a plus
• Previous experience in a start-up or high-growth environment
• Familiarity with business intelligence and CRM tools such as Salesforce, NetSuite, Tableau, Sigma, and Definitive Healthcare
• Advanced proficiency with Google Workspace tools (Docs, Sheets, Slides, etc.)

Benefits

• Comprehensive health insurance, encompassing dental and vision coverage, is provided to all our employees
• Employees have the option to buy up for enhanced health insurance coverage
• We also contribute to Health Savings Account (HSA) accounts for all enrolled employees on an annual basis
• Comprehensive Employee Assistance Program - we provide access to tools and resources to support your emotional health and day-to-day needs
• 401k plan and match - we facilitate your retirement goals
• Eligible employees will have the opportunity to participate in Employee Stock Purchase Plan (ESPP)
• Unlimited Paid Time Off + 10 Holiday Days a Year - recharge and come back ready to make an impact
• Parental Leave - we aim to provide our employees with time to bond with their growing family, along with additional support for primary caregivers to help transition back to work
• Competitive salaried compensation - we value our employees and show it
• Equity - we want every employee to be a stakeholder
• The opportunity to build a revolutionary healthcare product and save millions of lives!