Global Sales Operations Specialist

Summary

Join Docplanner Group as a remote Global Sales Operations Specialist and help unify sales processes, support daily operations, and build scalable solutions for our global sales teams. You will be the main operational partner to sales teams worldwide, analyzing local processes, developing solutions, and driving implementation of global projects. This role requires strong analytical skills, data manipulation abilities, and experience with CRM systems like Salesforce. You will create automations, design dashboards and reports, and oversee KPIs. The ideal candidate has 2-6 years of experience in consulting, BI, analytics, operations, or business development and fluency in English. This is a remote position, preferably in Spain, with a competitive benefits package.

Requirements

• 2–6 years of experience in consulting, BI, analytics, operations, or business development
• Fluent in English; Spanish, Portuguese, Polish, or other languages are a plus
• Educational background in STEM or business-related fields
• Strong analytical thinking and ability to translate data into actionable decisions
• A track record of delivering projects end-to-end — from problem definition to implementation
• Comfortable collaborating across teams and working with multiple stakeholders
• Clear and concise communication skills, both written and verbal
• Familiarity with tools like Salesforce, HubSpot, Zapier, Looker Studio, Tableau, or similar
• Confident working with data — analyzing large datasets to spot trends, issues, and opportunities
• Basic working knowledge of SQL or similar tools to extract and manipulate data

Responsibilities

• Be the main operational partner to the Sales teams across the globe
• Analyze local processes and develop solutions and processes that fit multiple countries’ needs
• Help drive implementation of global projects in coordination with local structures
• Be a guardian of quality and consistency in our systems
• Create automations related to Sales process to ensure maximal effectiveness and operational perfection both in our CRM and in other areas
• Query datasets from different sources, turn data into information and information into insight
• Design, implement & maintain metrics, dashboards, and reports
• Oversee KPIs and performance of local teams, be the first person to detect ‘red-flags’
• Make sure that our data is clean, and the processes are aligned

Benefits

• Healthcare insurance – so you can focus on what matters
• Wellness that works for you – from gym memberships to mental health support, we’ve got you covered
• Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge, we believe in balance
• ESOP (Employee Stock Ownership Plan) after 6 months with us—because we believe in sharing our success!
• Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave
• Career Growth – We’re growing, and so can you! You’ll find lots of chances to learn, develop, and explore new paths—whether within your team or through cross-functional projects
• A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment
• Flexibility That Works for You – Remote work and flexible hours aren’t just buzzwords here. While the extent of flexibility depends on your role and team, we value results over rigid schedules. Prefer an office setting? You're welcome at any of our hubs in Barcelona, Warsaw, Curitiba, Rio de Janeiro, Mexico City, Bogotá, Munich, Rome or Bologna