Sales Ops Analyst

Summary

Join Placer.ai, a rapidly growing tech company, as a Sales Operations Analyst to support go-to-market teams. You will collaborate with various departments to design and manage workflows, dashboards, and analytics. Responsibilities include sales enablement, process optimization, tools and systems management, data reporting and analytics, and commission administration. The ideal candidate possesses 3-5 years of experience in a similar role, proficiency with Salesforce and related tools, strong project management skills, and excellent communication abilities. A bachelor's degree in a quantitative field is required. Placer.ai offers a competitive salary and a fully remote work environment.

Requirements

• 3-5 years of experience in Sales Operations, Revenue Operations, or a similar GTM support function
• Proficiency with Salesforce CRM; familiarity with tools like CaptivateIQ, LeanData, Google Sheets (advanced), and SQL
• Strong project management and change management skills with the ability to balance multiple priorities
• Excellent communicator with a collaborative, team-first mindset
• Bachelor’s degree required; degree in Economics, Business, Engineering, or a similar quantitative field with strong academic achievement
• English fluency required

Responsibilities

• Own the onboarding and training experience for new Sales and Customer Success team members, including systems access, process education, and tool-specific walkthroughs
• Deliver training and change management resources to support rollout of new processes, workflows, or systems to existing go-to-market (GTM) team members
• Proactively identify, design, and implement scalable solutions to improve operational efficiency across Sales and CS
• Serve as a key partner to emerging business teams (e.g., Partner/Channel teams) by designing and documenting workflows for Salesforce Admin implementation
• Maintain and optimize tools within the Salesforce tech stack including but not limited to: Salesforce, Salesloft, Gong, and CaptivateIQ
• Manage user access, permissions, and configuration changes in collaboration with Salesforce Admins
• Perform complex data manipulation including bulk data uploads, deduplication, territory/account mapping, and data enrichment
• Support cross-functional projects tied to systems enhancements, integrations, and tool evaluations
• Collaborate with Sales and CS leadership to define metrics and build out actionable dashboards that provide visibility into team performance, conversion rates, pipeline health, and operational KPIs
• Generate advanced reports using SQL, Google Sheets, or BI platforms to support ad hoc analysis, executive briefings, and process audits
• Conduct proactive monitoring of performance data to surface insights and recommend improvements in sales motion, customer onboarding, or retention workflows
• Ensure accuracy, consistency, and cleanliness of data in Salesforce and across integrated platforms; drive data hygiene projects
• Partner with Finance, HR, and Payroll to administer sales commissions: including data collection, calculations, exception handling, audit reviews, and final payouts through CaptivateIQ
• Serve as the point of contact for resolving commission disputes and supporting monthly/quarterly close timelines
• Align with GTM and revenue operations leadership on compensation design and modeling to ensure accurate tracking and payout

Preferred Qualifications

• Experience building dashboards or data models is a strong plus
• Demonstrated interest in using AI tools for professional projects is a strong plus

Benefits

• Competitive salary
• Fully remote