Sales Representative 4

Summary

Join Western Digital, a global technology leader, and contribute to the future of data storage. This role involves managing key accounts, driving revenue growth, and fostering strong relationships with customers and internal teams. You will be responsible for coordinating pricing, managing product lifecycles, and ensuring effective communication across departments. Success requires a deep understanding of the Sandisk product portfolio and market conditions. This position offers a competitive salary, comprehensive benefits, and opportunities for professional growth within a dynamic and innovative company.

Requirements

• Understanding of Sandisk product portfolio and roadmap; identify fit and alignment with customer(s)
• Understand market conditions and how they affect WD and the customer
• Understand the customer legal contracts and terms in place
• Understand the supply chain process from WD to the end customer, identify areas of concern as they arise, and escalate when necessary

Responsibilities

• Work cross-functionally between Technical Support, Supply Chain, Pricing, Legal, and Product Marketing organizations to exceed customers’ expectation
• Manage and grow the relationship with strategic account(s) - including contract manufacturers, distributors, and end customer
• Drive customer revenue and shipments to the goals of the account and company
• Manage the internal and external communication regarding the account, making sure there is alignment and consistency within WD and externally to the customer
• Being available, responsive, and timely to customer inquiries, requests for information, problem resolution, etc - even if after normal business hours
• Coordinate customer pricing and rebate communication
• Manage the product lifecycle by account: product list, product roadmap, product launch, qualification, end of life
• Schedule and host various technology and business meetings on weekly & quarterly basis
• Manage meeting preparation, including pre-meeting documentation, meeting plan and alignment
• Map customer relationships and identify areas for improvement
• Manage historical and current revenue, PB, and unit shipment data for the account

Benefits

• Paid vacation time
• Paid sick leave
• Medical/dental/vision insurance
• Life, accident and disability insurance
• Tax-advantaged flexible spending and health savings accounts
• Employee assistance program
• Other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
• Tuition reimbursement
• Transit
• The Applause Program
• Employee stock purchase plan
• The Western Digital Savings 401(k) Plan
• Short-Term Incentive (STI) Plan
• Long-Term Incentive (LTI) program
• Restricted stock units (RSUs) or cash equivalents