Enterprise Sales Consultant, Sales Representative

Summary

Join LifeLabs Learning as an Enterprise Sales Consultant and contribute to the growth of our L&D solutions within the Financial Services, Technology, and Healthcare sectors. You will be responsible for developing and managing a sales pipeline, identifying and nurturing leads, and closing deals with enterprise accounts. This role requires strong communication, consulting, and time management skills, along with a proven track record in enterprise sales. You will collaborate with marketing and other sales consultants to identify new business opportunities and leverage events to generate leads. The position offers a competitive salary, bonus structure, and comprehensive benefits package, including health insurance, paid time off, and professional development opportunities. LifeLabs Learning is committed to fostering a positive and supportive work environment.

Requirements

• Minimum 7 years client-facing new business sales experience, preferably selling in Edtech, HR, L&D, Organizational Development, or a related field
• Knowledge of consulting techniques (e.g., asking open questions, framing a conversation)
• Strong written communication skills (particularly the ability to write clear and playful emails)
• Time management and organization skills

Responsibilities

• Identify, start and cultivate relationships with strategic target buyers (prospecting), practicing a relationship-focused and value-first approach as an expert L&D consultant
• Build a sales pipeline and achieve revenue targets by qualifying leads, prospecting in target accounts and upselling existing enterprise accounts in your assigned territory
• Deeply understand each prospective client’s needs, goals, obstacles, organizational culture, and organizational structure
• Monitor sales and client satisfaction results and share insights and proposals with the larger Business Development department
• Collaborate with marketing, and other sales consultants, to identify new business opportunities within our existing prospect and client base (e.g. parent companies, other child companies, industry/geographic colleagues)
• Collaborate with the Growth and Marketing team to assess our sources of leads and prospects and generate ideas for how to make our Enterprise business development strategy even more effective
• Develop an understanding of Enterprise/Strategic accounts,key businesses, trends, challenges, and opportunities
• Achieve sales targets for net new engagements with prospects and new sponsors
• Achieve a pipeline coverage ratio of 2x - 3x minimum for this month's target and 2.0x for next month
• Average NSR score of 4.5/5 (N = PC met our needs ; S = LifeLabs was simple to work with; R = I would recommend LifeLabs)
• Lead discovery and follow-up conversations with prospective clients on your own as a keen diagnostician, thoughtful partner, and subject matter expert on learning and development
• Propose (and close) thoughtful and simple solutions to meet their needs
• Follow up with prospective clients with value-adds and ensure commitment for follow-up meetings during discovery
• Respond to prospective client inquiries within 24 hours of inquiry. Respond to all subsequent emails and team emails within 48 hours (or earlier if requested or as appropriate)
• Send all necessary materials on time and with accuracy (e.g., workshop descriptions, Program Plan, and program notes to Facilitators)
• Show up to all calls and meetings on time and send follow-up materials when promised
• When leading virtual calls, have a strong internet connection, quiet space, presentable appearance and distraction/clutter-free background
• Review on your own, and with your Role Sponsor, your Hubspot (CRM) metrics to keep learning and growing
• Attend on site key account meetings, Culture Club and other events (e.g. conferences, partner events, networking events) in your assigned geographic area (comp time available for after-hours events) to connect with leads, prospects, and clients
• Leverage events and Growth initiatives as pipeline-generating resources by inviting target leads and prospects and following up with them accordingly
• Represent LifeLabs with clarity, timeliness, energy, warmth, authority, and playfulness
• Showcase the value of LifeLabs benefits (elicit ‘aha moments!) and encourage space for prospects to ask questions and share their thoughts
• Respond to prospects’ questions accurately and clearly, providing useful client examples, research, or knowledge
• Be prepared for events by doing research ahead of time and reviewing client-specific information from Hubspot. Have a strong internet connection, and quiet, distraction-free background for virtual events
• Arrive at least 15 minutes early for in-person events and 5 minutes early for virtual workshops (unless asked otherwise)
• Achieve revenue targets and grow the business in your assigned territory
• Showcase the value of LifeLabs benefits and encourage space for prospects to ask questions and share their thoughts
• Respond to participant prospects accurately and clearly, providing useful client examples, research, or experience
• Be prepared for events by doing prep and research ahead of time client-specific information from Hubspot, all relevant supplies, a strong internet connection, and quiet, distraction-free background for virtual events
• Arrive at least 15 minutes early for in-person events and 5 minutes early for virtual workshops (unless asked otherwise)

Preferred Qualifications

Experience working in the tech industry

Benefits

• Medical, dental, and vision insurance
• Flexible vacation policy, 11 federal holidays, 2 LifeLabs holidays, Kind Fridays, CLean Break (Paid Time Off benefit during the last week of the year)
• 401K match
• Team profit share
• 4 Learning Days
• Dedicated peer coach
• Ongoing training
• Biannual team retreats