Enterprise Sales Consultant, Sales Representative

LifeLabs Learning
Summary
Join LifeLabs Learning as an Enterprise Sales Consultant and contribute to the growth of our L&D solutions within the Financial Services, Technology, and Healthcare sectors. You will be responsible for developing and managing a sales pipeline, identifying and nurturing leads, and closing deals with enterprise accounts. This role requires strong communication, consulting, and time management skills, along with a proven track record in enterprise sales. You will collaborate with marketing and other sales consultants to identify new business opportunities and leverage events to generate leads. The position offers a competitive salary, bonus structure, and comprehensive benefits package, including health insurance, paid time off, and professional development opportunities. LifeLabs Learning is committed to fostering a positive and supportive work environment.
Requirements
- Minimum 7 years client-facing new business sales experience, preferably selling in Edtech, HR, L&D, Organizational Development, or a related field
- Knowledge of consulting techniques (e.g., asking open questions, framing a conversation)
- Strong written communication skills (particularly the ability to write clear and playful emails)
- Time management and organization skills
Responsibilities
- Identify, start and cultivate relationships with strategic target buyers (prospecting), practicing a relationship-focused and value-first approach as an expert L&D consultant
- Build a sales pipeline and achieve revenue targets by qualifying leads, prospecting in target accounts and upselling existing enterprise accounts in your assigned territory
- Deeply understand each prospective clientโs needs, goals, obstacles, organizational culture, and organizational structure
- Monitor sales and client satisfaction results and share insights and proposals with the larger Business Development department
- Collaborate with marketing, and other sales consultants, to identify new business opportunities within our existing prospect and client base (e.g. parent companies, other child companies, industry/geographic colleagues)
- Collaborate with the Growth and Marketing team to assess our sources of leads and prospects and generate ideas for how to make our Enterprise business development strategy even more effective
- Develop an understanding of Enterprise/Strategic accounts,key businesses, trends, challenges, and opportunities
- Achieve sales targets for net new engagements with prospects and new sponsors
- Achieve a pipeline coverage ratio of 2x - 3x minimum for this month's target and 2.0x for next month
- Average NSR score of 4.5/5 (N = PC met our needs ; S = LifeLabs was simple to work with; R = I would recommend LifeLabs)
- Lead discovery and follow-up conversations with prospective clients on your own as a keen diagnostician, thoughtful partner, and subject matter expert on learning and development
- Propose (and close) thoughtful and simple solutions to meet their needs
- Follow up with prospective clients with value-adds and ensure commitment for follow-up meetings during discovery
- Respond to prospective client inquiries within 24 hours of inquiry. Respond to all subsequent emails and team emails within 48 hours (or earlier if requested or as appropriate)
- Send all necessary materials on time and with accuracy (e.g., workshop descriptions, Program Plan, and program notes to Facilitators)
- Show up to all calls and meetings on time and send follow-up materials when promised
- When leading virtual calls, have a strong internet connection, quiet space, presentable appearance and distraction/clutter-free background
- Review on your own, and with your Role Sponsor, your Hubspot (CRM) metrics to keep learning and growing
- Attend on site key account meetings, Culture Club and other events (e.g. conferences, partner events, networking events) in your assigned geographic area (comp time available for after-hours events) to connect with leads, prospects, and clients
- Leverage events and Growth initiatives as pipeline-generating resources by inviting target leads and prospects and following up with them accordingly
- Represent LifeLabs with clarity, timeliness, energy, warmth, authority, and playfulness
- Showcase the value of LifeLabs benefits (elicit โaha moments!) and encourage space for prospects to ask questions and share their thoughts
- Respond to prospectsโ questions accurately and clearly, providing useful client examples, research, or knowledge
- Be prepared for events by doing research ahead of time and reviewing client-specific information from Hubspot. Have a strong internet connection, and quiet, distraction-free background for virtual events
- Arrive at least 15 minutes early for in-person events and 5 minutes early for virtual workshops (unless asked otherwise)
- Achieve revenue targets and grow the business in your assigned territory
- Showcase the value of LifeLabs benefits and encourage space for prospects to ask questions and share their thoughts
- Respond to participant prospects accurately and clearly, providing useful client examples, research, or experience
- Be prepared for events by doing prep and research ahead of time client-specific information from Hubspot, all relevant supplies, a strong internet connection, and quiet, distraction-free background for virtual events
- Arrive at least 15 minutes early for in-person events and 5 minutes early for virtual workshops (unless asked otherwise)
Preferred Qualifications
Experience working in the tech industry
Benefits
- Medical, dental, and vision insurance
- Flexible vacation policy, 11 federal holidays, 2 LifeLabs holidays, Kind Fridays, CLean Break (Paid Time Off benefit during the last week of the year)
- 401K match
- Team profit share
- 4 Learning Days
- Dedicated peer coach
- Ongoing training
- Biannual team retreats