Sales Representative

Summary

Join our leading New York-based SaaS company as a Sales Representative and play a pivotal role in growing our POS systems within the restaurant and hospitality industry. You will develop relationships, build sales, and present our restaurant tech services, collaborating with the Channel Sales Manager and IT teams. Responsibilities include leading inside and outside sales efforts, conducting sales calls, identifying prospects, analyzing market trends, providing technical support, and generating reports. You will also support strategic business development initiatives and maintain accurate client information. This is a full-time, permanent position in San Francisco, CA (hybrid, 2-3 days/week on-site) offering a competitive base salary plus commission.

Requirements

• Experience with high-volume sales cycles
• Ability to build and leverage internal partnerships
• 2+ years in Software/Restaurant Equipment Sales or Credit Card processing industry
• Experience in start-up environments
• Willingness to occasionally work weekends
• Strong negotiation and presentation skills
• Consultative solution selling experience
• Excellent communication, time management, and problem-solving skills
• Ability to travel
• Fluency in Mandarin is required to effectively support a predominantly Mandarin-speaking client base

Responsibilities

• Play a pivotal role in the growth of POS systems by developing relationships and building sales in the restaurant & hospitality industry
• Support company culture while presenting and selling restaurant tech services
• Collaborate with Channel Sales Manager and IT teams to ensure service excellence
• Lead inside and outside sales efforts to meet sales goals
• Conduct sales calls to new and existing customers (including up-selling)
• Identify prospects and leads, attend trade shows
• Analyze and report on market trends (prices, competition, customers)
• Identify specific customer needs
• Assist customers with technical support (testing and onboarding)
• Coordinate customer specification completion during onboarding
• Generate written reports
• Support strategic business development initiatives
• Follow up on new sales from negotiation through contract and implementation
• Maintain accurate client information using Salesforce
• Represent the company professionally through responsive client interactions

Benefits

• Flexible working hours and locations
• Inclusive, energetic startup culture
• Career development and growth opportunities
• Health Insurance, Dental & Vision Insurance, 401(k), FSA, PTO
• Unlimited office snack box
• Mentor program
• Competitive base salary + commission
• Work-life balance (Mon – Fri, 8-hour shifts)