Sales Tools Manager

Summary

Join Samsara, a pioneer in the Connected Operations™ Cloud, as a Sales Operations Manager and play a critical role in scaling systems, processes, and policies for the organization. Partner with senior leaders to design, build, and run critical business capabilities for the sales team. This impactful role will help build for the long term as Samsara grows past $2BN in revenue. The ideal candidate has experience driving transformative initiatives, combining people, process, and technology to solve business problems related to the pre-sales customer journey. This position offers the opportunity to impact industries that power our world, build your career, and be part of a high-caliber team. The role is open to US-based candidates outside of the San Francisco Bay Area, NYC Metro Area, and Washington, D.C. Metro Area.

Requirements

• 5+ years of experience in sales tools management or related roles
• Proven success in managing tools for large sales teams (1,200+ users)
• Strong project management skills with experience in implementation and ROI measurement
• Previously demonstrated ability to roll out strategies and implement new workflows to large sales organizations
• Expertise in Salesforce and the broader sales technology ecosystem
• Excellent communication and collaboration skills
• Experience in rearchitecting, socializing and rolling out new business processes to large organizations
• Bachelor’s degree in business, finance, economics, engineering, or a related field; MBA is optional

Responsibilities

• Evaluate and recommend sales tools that align with business objectives and enhance sales team productivity
• Lead end-to-end implementation of new tools, including planning, testing, deployment, and user training
• Monitor and measure tool performance, ensuring alignment with KPIs and maximizing ROI
• Partner with Sales Operations, IT, and vendors to ensure seamless tool integration and scalability
• Maintain and administer updates to existing tools, ensuring optimal performance and user satisfaction
• Act as a strategic bridge between sales leadership and other departments, ensuring business needs are transformed into impactful initiatives
• Provide ongoing training and support to ensure widespread adoption and effective utilization
• Champion Samsara’s cultural principles, embedding our values—Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team—throughout your work as we expand globally

Preferred Qualifications

• In depth Salesforce CPQ experience
• Superb communication with both technical stakeholders and business leaders, i.e., you can translate complex issues to different teams seamlessly
• Experience as a Salesforce Administrator is a plus but not required
• Familiarity with Product Management and Six Sigma is a plus

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more