Sales Training Specialist

Summary

Join our team as a Sales Training Specialist and lead, mentor, and educate salespeople. You will develop and deliver foundational sales training for new hires, including an intensive in-person week and ongoing virtual sessions. You will also design and deliver training on new concepts and provide targeted one-on-one coaching to address skill gaps. This role requires collaboration with sales leadership and subject matter experts to ensure training effectiveness. The position involves travel to training facilities and communities to provide on-the-ground support. Success in this role requires strong training and development skills, excellent communication, and the ability to work independently and collaboratively.

Requirements

• Ability to travel: This role requires travel to training facilities at least one (1) full week each month which may take place out of state. Additional travel may be required based on organizational needs
• Requires a bachelor’s degree
• Minimum of 2-4 years of related experience in learning and development activities and/or property management consistent with job duties and responsibilities
• Can spend long hours sitting while using computer equipment or standing to deliver/facilitate training
• Able to pass a criminal background check
• Training facilitation / mentorship
• Training development
• Training needs analysis
• Training program development
• Performance metrics
• Software and program evaluation
• Training and eLearning software
• Excellent written and verbal communication skills
• Self-motivated, organized, and a problem solver with ability to work independently
• High learning agility
• Works well with all levels in organization and strong team player

Responsibilities

• Develop foundational sales trainings alongside other Subject Matter Experts and the Learning & Development Specialist for new hire training paths
• Deliver foundational training sessions to new hires on sales topics, ensuring a smooth onboarding experience and preparing them for success in their roles
• Lead an intensive, structured in-person training week for new hire cohorts, followed by ongoing virtual training and mentorship
• Answer questions and provide follow-up support to new employees as they complete their training (first 90 days), ensuring they understand key concepts and processes
• Assess training effectiveness through performance metrics and make adjustments as needed
• Work closely with Subject Matter Experts and the Learning & Development Specialist to design, develop and deliver engaging training programs on new topics relevant to the company and its teams
• Co-facilitate training sessions with Subject Matter Experts, ensuring that content is delivered clearly, effectively and engagingly to employees across the company
• Stay current with best practices and industry trends, continuously refining training materials and delivery methods to meet the evolving organizational needs
• Work with Field Leadership and other key stakeholders to determine knowledge and skills gaps in salespersons
• Provide targeted one-on-one training for Salespersons to close knowledge and skills gaps
• Travel to specific communities to provide on-the-ground sales support when necessary
• Conduct quality checks by reviewing sales calls, emails and customer interactions to ensure best practices and continuous skill development