Sales Training Specialist

Summary

Join Tide as a Sales Training Specialist and play a key role in empowering our sales team. You will design and deliver engaging training programs, onboard new team members, and develop tailored content to enhance sales techniques, compliance, and processes. This role involves conducting workshops, refining training materials, collaborating with managers, and providing coaching and mentoring. You will work closely with various teams to identify training needs and ensure training effectiveness. The ideal candidate possesses strong communication, organizational, and coaching skills, along with experience in sales training and regulated industries. Tide offers a comprehensive benefits package, including paid time off, personal L&D budget, health insurance, and flexible working arrangements.

Requirements

• Native or excellent verbal and written communication skills in English (additional languages are a plus)
• Ability to use industry tools like GSuite, MS Office, and sales performance tracking systems
• Passion for coaching and empowering others, with a focus on improving sales performance and compliance
• Proactive mindset, always on the lookout for trends or challenges and creating training initiatives to drive team success
• Strong organizational skills, able to manage multiple training sessions and adapt to evolving team needs
• Proven experience in delivering training both virtually and face-to-face, including 1-2-1 coaching
• An understanding of effective sales methodologies and tools to maximize team engagement and learning
• Collaborative spirit, thriving as part of a team environment
• Open to feedback, with a drive to learn and continually improve training programs and techniques

Responsibilities

• Conduct workshops and deliver individual and group training sessions focused on sales techniques, processes, and compliance, both virtually and face-to-face
• Own and continuously refine sales training materials, ensuring they remain relevant and effective
• Design engaging and effective training programs to support team performance and growth
• Collaborate with managers to identify training needs, schedule sessions, and align programs with team objectives
• Develop educational materials such as module courses, videos, role-playing exercises, and presentations tailored to a sales environment
• Provide coaching and mentoring for new employees to support their onboarding and success in sales roles
• Translate organizational sales requirements into training initiatives that prepare employees for career progression and enhanced performance
• Create structured learning activities and monitor their effectiveness to meet the sales team’s specific needs
• Evaluate training effectiveness to ensure the incorporation of sales skills, processes, and compliance behaviors into daily team practices
• Work closely with the team to update and improve call procedures and processes, ensuring alignment with sales strategies and compliance standards

Preferred Qualifications

Experience working in sales within regulated industries, with knowledge of compliance and ethical selling practices considered an advantage

Benefits

• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget in the amount of 1000 BGN per year
• Additional health & dental insurance
• Mental wellbeing platform
• Fully covered Multisports card
• Food vouchers
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Flexible working from home
• Sabbatical Leave