Sales Specialist

Summary

Join Too Good To Go's expanding Sales team in Porto, Portugal as a Sales Specialist (Area Sales). Your mission is to onboard new partners (restaurants, cafes, etc.) onto the Too Good To Go platform, combating food waste. You will achieve this through cold outreach (phone calls, meetings, emails), onboarding new partners, and providing support during their first month. This role is primarily remote, with occasional travel to Lisbon. Success hinges on your ability to negotiate, persuade, communicate effectively, and onboard stores for long-term success. You'll be responsible for achieving monthly sales targets and building relationships within the Porto metropolitan area.

Requirements

• Have experience working within a sales environment, particularly with phone-based sales over the phone (cold calling), and field meetings
• Be a fantastic speaker (and importantly, listener) with the ability to quickly connect and establish a relationship with potential partners - bakeries, restaurants, cafes and more
• Have zero fear of the phone and the tenacity to keep trying when things get tough
• Be rigorous, resourceful and organised: prioritise well and keep track of your pipeline
• Be data-driven, have experience working with a CRM and have basic knowledge of Excel
• Be autonomousindependent: know how to schedule your time to help you juggle multiple projects
• Be a team player and know how to create synergy with other areas of the business to help fight food waste together

Responsibilities

• Contact all stores as fast as possible and sell Too Good To Go to turn everyone into an ambassador!
• Share our values with all new partners
• Engage with restaurants, cafes, convenience stores, and bakeries who have shown interest in Too Good To Go, showcasing the benefits of joining our platform
• Do cold outreach through phone calls, meetings, emails and messaging
• Onboard new partners and help them through their journey during their first month at Too Good To Go
• Focus on cold outreach, doing outbound calls, meeting our partners face to face while signing new partnerships everyday!
• Educate and empower stores that you have reached out to join us at Too Good To Go and fight food waste together
• Become an expert in converting and developing partnerships and optimise new sales processes, sales coaching, data analysis and find synergies with other teams
• Deliver the value of the Too Good To Go and our benefits to potential customers, establishing relationships and building strong rapport
• Use customer service techniques to identify store needs and curate the best setup for them in cold calls and online and live meetings
• Successfully onboard and train the stores and their employees to set them up for long term success in using our platform
• Keep the relationship with the store for 4 weeks to make sure they are fully set up to enable them to hit the ground running and maximise their impact
• Maintain a high volume of calls and communication with stores, meet with them live or online and focus on achieving monthly sales targets

Preferred Qualifications

• Have experience in a sales role, where you have pitched and closed opportunities over the phone
• Have experience cold-calling, demonstrating the resilience and motivation to achieve high call volumes, ie: call centers, recruitment environments, etc
• Have experience managing your own pipeline and prioritising data based on insights. Having worked with Salesforce is a plus, but any experience using a CRM tool will be useful

Benefits

• A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role
• Working alongside an international community of users, partners and 1,300+ colleagues across 19 countries that are on the same important mission
• Personal and professional development opportunities in a fast-paced scale-up environment
• An inclusive company culture where you can bring your authentic self to work
• Most of your time will be spent remotely but you’ll travel to Lisbon regularly to be with the team
• A strong, values-driven team culture where we celebrate successes and socialise with colleagues
• Enjoy hybrid working from our great offices, at home or abroad
• Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave
• Health insurance
• Additional days off for significant life events
• Regular social events like summer and winter parties
• Coffee, snacks and fully-equipped kitchens (in Lisbon office)
• Get to know our community with a monthly free Surprise Bag
• Paid volunteer time through our Shareback volunteering programme
• Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse Employee Resource Groups