Salesforce Administrator

Summary

Join Cloudbeds as a Salesforce Administrator and support the execution of our tech-driven GTM/Sales operations. You will enhance and scale Cloudbeds' use of Salesforce across the organization, collaborating with a team of administrators and stakeholders. This role requires strong Salesforce expertise, experience managing complex sales processes, and a proven ability to translate business requirements into practical Salesforce solutions. You will need a bias toward action and continuous improvement, always seeking ways to optimize sales processes. Cloudbeds offers a remote-first work environment and a comprehensive benefits package, including paid parental leave, a home office stipend, and professional development opportunities.

Requirements

• Strong expertise in Salesforce configuration and customization, with a proven track record of building scalable solutions that make sales teams' lives easier
• Experience managing complex sales processes and workflows, particularly around opportunity management and forecasting
• Track record of translating business requirements into practical Salesforce solutions, knowing when to push back and when to be flexible
• Strong understanding of data management and system integration, with experience keeping multiple systems in sync
• A bias toward action and continuous improvement - you're always looking for ways to remove friction from the sales motion
• 3+ years of hands-on Salesforce administration experience in a fast-paced sales environment
• Strong technical foundation with Salesforce certifications (Admin and Advanced Admin preferred)
• Track record of successfully implementing and maintaining sales processes that teams actually use
• Experience with data management and integration between Salesforce and other key systems
• A problem-solving mindset and the ability to balance quick fixes with scalable solutions

Responsibilities

• Support the execution of Cloudbeds' tech-driven GTM/Sales operations
• Enhance and scale Cloudbeds' use of Salesforce across the organization
• Create complex flows
• Implement new connected applications
• Ensure the company’s day-to-day operations are running smoothly

Preferred Qualifications

Experience with Clari (Groove), LeanData, Qualified, and any other tools used by SAAS Sales teams

Benefits

• Remote First
• PTO in accordance with local labor requirements
• 2 corporate apartment accommodations for employee use for free (San Diego & São Paulo)
• Full Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Therapy + coaching sessions (limited per year)
• Access to professional development, including manager training, upskilling and knowledge transfer