Salesforce Administrator

Summary

Join Ncontracts as a Salesforce Administrator and support the company's Salesforce environment, ensuring system integrity and optimizing processes. You will manage user setup, profiles, roles, and security settings, while also supporting business teams by gathering requirements and implementing system enhancements. This role involves maintaining system configuration, performing data imports and exports, monitoring integrations, conducting system audits, and providing user training. The ideal candidate possesses strong problem-solving skills, excellent communication, and 2-3 years of Salesforce administration experience. Ncontracts offers a fun work environment and a comprehensive benefits package.

Requirements

• Bachelor’s degree or equivalent experience
• Certified Salesforce Administrator
• Must be proficient in Salesforce flows
• 2-3 years of Salesforce administration experience, including system configuration, data management, and flow automation

Responsibilities

• Serve as the primary system administrator for Salesforce CRM, managing user setup, profiles, roles, automations, and security settings
• Support business teams by gathering requirements, designing solutions, and implementing system enhancements
• Maintain system configuration, including custom fields, validation rules, page layouts, process automation, and dashboards
• Perform data imports, exports, and integrity checks, including deduplication and record maintenance
• Monitor and manage Salesforce integrations with third-party applications
• Conduct system audits, troubleshoot issues, and support system upgrades
• Provide training and support to end-users, promoting adoption and best practices

Preferred Qualifications

• Certified Salesforce Advanced Administrator (preferred)
• Experience with Salesforce Lightning UI
• Experience with Service Cloud
• Experience with CPQ (formerly Steelbrick) is a plus
• Familiarity with AppExchange applications such as Skuid, TaskRay, DocuSign, Outreach, 6sense, or Nintex Drawloop
• Basic knowledge of HTML, CSS, or JavaScript is a plus

Benefits

• A fun, fast-paced work environment
• Responsible PTO Plan that meets or exceeds state and local medical and family leave laws
• 11 paid holidays
• Community and social events to keep you connected and engaged
• Mental Health Benefits
• Medical, Dental and Vision insurance
• Company-paid Group Life Insurance, Short- and Long-Term Disability
• Flexible Spending Account & Health Savings Account
• Aflac Benefits – Critical Illness, Cancer Protection, & Hospital Choice
• Pet Insurance
• 401 (k) with company match with eligibility on Day 1 of employment
• 2 Paid Volunteer Time Off Days