Salesforce Architect

Summary

Join Pacaso, a certified Great Place to Work, as a Salesforce Architect and play a pivotal role in shaping the company's Salesforce platform. You will partner with stakeholders to design, implement, and maintain scalable Salesforce solutions. This hands-on role requires deep experience in Salesforce administration, including designing flows, configuring automations, and working with Apex code. You will integrate AI-driven tools and manage Salesforce administration across multiple business units. Startup experience is a plus. Salesforce certifications are strongly preferred. The role offers a competitive salary and stock options, along with excellent benefits.

Requirements

• 7+ years of experience working with Salesforce across multiple business units or functions
• Proven ability to define and drive the strategic roadmap for Salesforce systems—designing data structures, leading integrations, and delivering solutions that enable key business outcomes
• Experience integrating Salesforce with other business systems and platforms, including APIs, middleware tools, and third-party apps
• You’re a strong collaborator and communicator , able to work closely with both technical teams and business stakeholders to drive outcomes
• You’re passionate about solving problems and take pride in building solutions that are elegant, effective, and user-friendly
• You excel in environments where you have the autonomy to chart a path forward , even when the destination isn’t fully defined
• You’re versatile and unafraid to solve challenges at any level —whether that means shaping high-level architecture or refining the details of a flow or data model
• You approach your work with curiosity, humility, and a drive to make the tools and teams around you better
• You have deep, hands-on experience with Salesforce administration , including designing and maintaining flows, configuring complex automations, and working with Apex code when needed to extend platform capabilities

Responsibilities

• Partner with stakeholders across business units to understand operational challenges, gather requirements, and deliver well-architected Salesforce solutions that align with both current needs and long-term strategy
• Design, document, implement, and test scalable Salesforce architecture with a focus on performance, maintainability, and cross-functional usability
• Guide the integration of AI-driven tools—both native (e.g., Salesforce Einstein) and external LLMs—into the platform to enhance automation, insights, and user experience
• Develop and advocate for a strategic vision of the Salesforce platform that supports growth, data integrity, reporting, and organizational efficiency
• Manage and continuously improve Salesforce administration across multiple business units, ensuring governance, consistency, and effective use of platform capabilities
• Evaluate and implement Salesforce plugins and ecosystem tools (e.g., Dayback, Service Cloud, Sales Cloud), with experience in tools like Jotform or Youreka considered a plus

Preferred Qualifications

• Salesforce certifications (e.g., Administrator, Platform App Builder, Architect) are preferred
• Familiarity with AI-driven tools (e.g., Salesforce Einstein or LLM integrations), telephony systems, or apps such as Youreka, Jotform, Zapier, Workato, Gridbuddy, or Drive Connect is a plus

Benefits

• Around 165k with RSU equity grant
• Competitive salary and stock options
• Unlimited, flexible PTO for exempt employees
• Excellent medical, dental and vision insurance
• Sponsored memberships to One Medical, Ginger and Carrot
• 401(k) to help you save for the future
• Paid maternity and paternity leave
• Generous home office stipend and monthly cell phone reimbursement
• Quarterly remote team building events and L&D opportunities