Shift4 is hiring a
Salesforce Business Analyst in United States

Summary

The job is for a Senior Business Analyst - Salesforce position at Shift4. The role involves collaborating with stakeholders to define business requirements and conduct UAT testing, among other tasks. The position requires at least 3 years of experience as a Salesforce Business Analyst, a Salesforce Certified Administrator and Salesforce Business Analyst certification, proficiency in Agile/Scrum, and excellent written/oral communication skills in English.

Requirements

• At least 3 years of experience as a Salesforce Business Analyst
• Possess a Salesforce Certified Administrator and Salesforce Business Analyst certification
• Experience with Sales Cloud and Service Cloud required
• Proficiency in Agile/Scrum and associated tools
• Excellent written/oral communication skills in English

Responsibilities

• Collaborating with multiple stakeholders through a variety of mediums (workshops, discovery sessions, story grooming sessions, etc.) to define what the stakeholder(s) are looking to achieve and conduct detailed analysis on the requirement
• Advising business on SFDC best practices for requirements and adoption of Salesforce features
• Maintaining detailed documentation on user stories/features/epics/initiatives in Jira
• Working directly with Solution Architecture in an Agile fashion to refine stories for development
• Conducting UAT testing and sign off in conjunction with the associated Experience (Product) Owner and business Stakeholder Champion(s)

Preferred Qualifications

• Additional Salesforce Certifications
• Experience with Jira