Salesforce Consultant

Summary

Join Kicksaw, a leading Salesforce consulting firm, as a Salesforce Consultant. You will be the primary client contact, responsible for project implementation, from initial sale to successful delivery. This remote role requires strong project management and Salesforce expertise. You will manage project scope, build relationships with stakeholders, and identify growth opportunities for clients. Kicksaw offers competitive compensation, a comprehensive benefits package, unlimited PTO, and opportunities for professional development. The ideal candidate possesses extensive Salesforce and RevOps experience, along with relevant certifications.

Requirements

• 4+ years of RevOps experience
• 4+ years of Salesforce experience
• 2+ years of Project Management experience
• 2+ years of Consulting and/or Account Management experience
• Salesforce Certified Administrator (SCA) is required

Responsibilities

• Exhibit accountability for all elements of your project(s) including scope, schedule, communications, risks, action items, issues, decisions, tasks, and dependencies to deliver exceptional value and client satisfaction
• Facilitate a smooth transition for new clients from the time of sale through the implementation process
• Report on project success criteria results, metrics, test, and deployment management activities
• Participate in establishing practices, templates, policies, tools, and partnerships to expand and mature these capabilities for the organization
• Create user stories based on functional discovery sessions for our Solution Architects to design solutions
• Determine the client’s case for action (motivation) for all business requirements to benefit our Solution Architects and Salesforce Administrators during Build activities
• Conduct ongoing backlog grooming to identify additional value and capabilities for the client using the Salesforce solution
• Manage project scope and employ strong change-management practices
• Identify growth opportunities for the client throughout a project
• Prepare estimates and detailed project plans for all phases of the project
• Monitor, track, and own outcomes to resolve issues and mitigate risks
• Identify and develop trusted advisor relationships with project and program stakeholders and sponsors
• Ensure projects are proceeding according to scope, schedule, and quality standards via internal team collaboration and client communication

Preferred Qualifications

• Deep understanding of diagramming with Lucidchart
• Experience working in an Agile environment
• Experience with defining Product strategy
• Experience with software development lifecycle (SDLC)
• Project Management Professional (PMP) and/or Certified Scrum Master (CSM) preferred
• Additional Salesforce certification(s): Salesforce Certified Advanced Administrator and/or Salesforce Certified Business Analyst preferred

Benefits

• Competitive pay
• Comprehensive benefits package (medical, dental, & vision)
• Unlimited PTO (with a four-week minimum requested)
• 18 paid company holidays
• 401(k) match / RRSP match
• Technology stipend
• Professional development
• Annual company retreats
• Eligibility to participate in Kicksaw's profit-sharing and employee liquidity programs
• 100% remote (must be based in the United States or Canada)