Salesforce Consultant

Summary

Join Nagarro, a rapidly growing digital product engineering company, as a Salesforce Consultant. You will serve as the primary consultant on client engagements, providing expert advice and implementing cross-platform solutions. Collaborate with clients to create tailored Salesforce solutions aligning with their business goals. Lead design, implementation, and deployment, ensuring seamless translation of business requirements. Act as the primary interface between clients and internal teams. Resolve complex challenges and contribute to internal practice development initiatives. Engage in pre-sales activities to support business growth. This role requires proven Salesforce experience and strong communication and leadership skills.

Requirements

• Proven experience in Salesforce Core Clouds (Sales, Service, and Experience Cloud) implementation and consulting
• Proficiency in Salesforce technologies and architecture, including connected systems and integrations
• Strong understanding of Salesforce configuration, customization, and platform capabilities
• Ability to analyze complex technical requirements and design scalable solutions
• Exceptional communication and presentation skills, with the ability to engage and influence stakeholders at all levels, including C-level executives
• Strong analytical and problem-solving skills, with a focus on delivering results
• Demonstrated leadership capabilities in facilitating workshops and leading cross-functional teams

Responsibilities

• Serve as the primary consultant on client engagements, providing expert advice on Salesforce Core Clouds (Sales, Service, Experience, etc.)
• Analyze, design, and implement cross-platform solutions leveraging Salesforce technologies, including connected systems
• Collaborate with clients to unlock the full potential of the Salesforce platform by creating tailored solutions that align with their business goals
• Facilitate workshops with client stakeholders, from team members to C-level executives, to gather requirements, align expectations, and drive project success
• Lead the design, implementation, and deployment processes, ensuring a seamless translation of business requirements into effective Salesforce solutions
• Act as the primary interface between clients and internal development teams, ensuring clear communication and efficient execution
• Resolve complex challenges by summarizing and synthesizing varied client perspectives and driving them toward actionable solutions
• Contribute to internal practice development initiatives, including mentoring junior consultants, recruiting talent, and supporting business development and marketing efforts
• Engage in pre-sales activities, such as crafting proposals and delivering presentations, to support business growth

Preferred Qualifications

• Salesforce certifications (e.g., Salesforce Administrator, Salesforce Consultant, or similar) are highly desirable
• Ability to multitask and manage multiple client engagements simultaneously
• Passion for learning and contributing to team and organizational growth