NeuraFlash is hiring a
Salesforce Consultant

Summary

NeuraFlash is looking for a Salesforce Consultant to join their growing Service Cloud practice. The role involves working with customers, understanding requirements, designing, developing, QA, and launching solutions using the Salesforce Platform. The job requires 2+ years of project experience in a hands-on position, 1+ years of experience with Salesforce in a development or configuration capacity, and specific skills such as understanding of Customer Service and Field Service Business Operations, building Custom Applications, Lightning Experience, etc.

Requirements

• 2+ years project experience in a hands-on position
• 1+ years of experience with Salesforce in a development or configuration capacity
• Understanding of Customer Service and Field Service Business Operations with experience solving Complex Use Cases utilizing the breadth of the Salesforce Platform
• Solid understanding of Salesforce Platform and its architecture
• Experience building Custom Applications, Lightning Experience, Salesforce Field Service Mobile App Extensions, Visual Flows, Process Builders, and SLAs/Entitlement Processes within Salesforce
• Understanding of Release Management, Application Lifecycle Management, Development Lifecycle and Deployment Best Practices and Governance
• Client Facing Experience in the following areas: Pre-Sales Activities, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Customers, Enterprise Application Architecture

Responsibilities

• Work with our customers to define requirements, propose & deliver solutions
• Architect and build best-in-class implementations of Service Cloud and Field Service Lightning
• Configure Salesforce Solutions using point and click tools available on the platform eg. Process Builder and Visual Flows
• Understand and leverage Salesforce Platform to implement scalable solutions
• Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers
• Acquire new technical expertise and understanding of latest Salesforce features and major launches

Preferred Qualifications

• Any Salesforce Certifications is a Plus, preferably Salesforce Service Cloud, Experience Cloud, Sales Cloud or Field Service Consultant
• BS in Computer Science, Mathematics, Engineering, or similar technical degree or equivalent experience
• Attention towards detail – detail oriented
• Strong team player with great communication skills
• Keep an open mind and must be flexible to change