Salesforce Lead

Summary

Join Booksy as their Salesforce Lead and lead the strategic transformation of their Salesforce platform across multiple business areas. You will drive the architectural vision, partner with cross-functional teams, and play a hands-on role in platform discovery, design, and delivery. Starting with a reimplementation of Sales Cloud and optimization of Service Cloud, you will then explore new clouds like Revenue Cloud or SFMC. As the go-to Salesforce expert, you will mentor a growing team while shaping a scalable, integrated ecosystem. This role requires proven experience leading Salesforce architecture and platform evolution, strong hands-on Salesforce expertise, and a strategic mindset. Booksy offers a fully remote role with flexible working hours, a remote work set-up budget, access to mental health and wellbeing support, and a learning and development budget.

Requirements

• Proven experience leading Salesforce architecture and platform evolution, ideally in a multi-cloud environment
• Strong hands-on Salesforce expertise, especially in Sales Cloud and Service Cloud
• A strategic mindset with the ability to align technical roadmaps to business goals
• Confidence working in messy environments and leading teams through platform audits, migrations, and optimisations
• Conversational level English language skills

Responsibilities

• Lead the strategic transformation of Booksy’s Salesforce platform across multiple business areas
• Drive the architectural vision
• Partner with cross-functional teams
• Play a hands-on role in platform discovery, design and delivery
• Reimplement Sales Cloud and optimize Service Cloud
• Explore new clouds like Revenue Cloud or SFMC
• Be the go-to Salesforce expert
• Mentor a growing team
• Shape a scalable, integrated ecosystem that powers smarter decisions and better experiences across sales, support, marketing and finance

Preferred Qualifications

• Salesforce Architect certifications
• Experience with Revenue Cloud or CPQ and understanding of SaaS billing models
• Experience integrating Salesforce with tools like Segment, Iterable, or BI platforms

Benefits

• This is a fully remote role
• [Insert country-specific holiday allowance] + public holidays
• A remote work set-up budget
• Access to mental health and wellbeing support
• Flexible working hours
• Learning and development budget