Salesforce Solution Architect

Summary

Join our growing team as a remote Salesforce Consultant/Administrator. We're looking for a people-first culture champion with 5+ years of experience in Salesforce Sales/Service Cloud configurations to lead discovery sessions, facilitate solution architecture workshops, and build long-term relationships with clients.

Requirements

• 5+ years’ of full-time experience working on Salesforce Sales/Service Cloud configurations
• You do not have a full-time job (W-2) that requires 40 hours per week
• Ability to be a business-led thinker and help provide actionable solutions to client problems
• A problem solver and thought leader who can recommend opportunities and not just wait to be told what to work on
• Salesforce admin certification. Other helpful certifications would be Platform App Builder, Platform Developer I, Platform Developer II
• Significant experience working on Salesforce Flows. This includes Screen Flows, Record Triggered Flows, and Autolaunched Flows
• Comfortable working in an Agile environment with weekly sprints directly with the client
• Ability to communicate effectively with internal and external stakeholders
• Proven ability to work collaboratively with peers and internal teams to achieve shared outcomes for the business

Responsibilities

• Lead and facilitate discovery sessions and solution architecture workshops
• Serve as point of contact on client projects from initial discovery to solutions implementation to post-go-live support. Listen, understand, and define requirements
• Perform health checks / Org Assessment of the platform and provide recommendations on design and best practices
• Translate needs (sometimes unspoken) into technical requirements
• Build and configure many core areas of Salesforce like flows, custom objects and fields, reports & dashboards, validation rules, and much more
• Understand API capabilities to integrate in and out of Salesforce
• Be proactive with clients, finding new solutions that fall into the client’s ‘you don’t know what you don’t know’ sphere
• Be able to tackle code-related tasks independently
• Validate configuration through internal testing and facilitation of user acceptance testing
• Analyze data, implement data hygiene practices, cleanse data, and import large sets of data
• Contribute to estimating and SOW templates for future phases
• Build and nurture long-term relationships with clients based on mutual trust and open communication
• Mentor more junior team members on Force.com architecture, Integrations, and Salesforce.com best practices