Salesforce Solutions Architect

Summary

Join a leading Salesforce consulting company as a Marketing Cloud expert! Collaborate with clients to analyze their business needs and design customized marketing solutions using Salesforce Marketing Cloud. Develop functional specifications, recommend best practices, and estimate projects. Serve as the primary client contact, iterating on solutions and offering marketing best practice guidance. Coordinate teams, deliver training, and ensure project success. This role requires strong technical skills, experience with Marketing Cloud and Salesforce, and excellent client communication abilities. Enjoy flexible working hours and a remote-first work environment.

Requirements

• 6+ years experience in developing technology solutions
• 4+ years of experience with Marketing Cloud and Salesforce platforms
• Strong technical background and experience with Salesforce Marketing Cloud, with a general understanding of Salesforce CRM as well as related solutions
• Experience with coordinating teams of people (configurators/developers)
• Exposure to integrations, developing and executing data migrations
• Experience consulting with clients with an emphasis on demand generation, personalization, MarTech, and Adtech solutions
• Strong facilitation and interpersonal skills
• Fluent Business English proficiency (C1)

Responsibilities

• Collaborate with clients to analyze their work practices and understand the nature of their businesses to properly define needs and customize marketing solutions using Salesforce Marketing Cloud
• Develop functional specifications and business architecture
• Recommend best practices for key Journey Builder/Engagement Studio campaigns
• Estimating the projects and preparing solution designs for implementation
• Develop marketing automation-specific project plan/work breakdown structure components
• Serve as a primary point of contact to the client’s Product Owner for marketing automation and/or client marketing team
• Iterate on solutions through a Build/Test/Review cycle with the customer Product Owner
• Offer high-level guidance on marketing best practices
• Negotiate solutions to complex scenarios with multiple parties and agendas
• Provide guidance to optimizing marketing operations
• Coordinate and deliver User Acceptance Testing
• Create client-based training materials and deliver end-user training
• Overall responsibility for project success and customer success
• Optimize plans and resources to deliver maximum value to clients
• Develop and nurture trusted adviser relationships with clients
• Influence and coach customers throughout their Salesforce journey

Benefits

• Working hours: Full-time, flexible
• VRP is a remote-first company