Salesforce Solution Architect

Summary

Join NeuraFlash's Commercial Excellence team as a Revenue Cloud Solution Architect. This pivotal role focuses on driving business transformation by leveraging Quote-to-Cash technologies within the Salesforce Revenue Cloud. You will optimize sales and finance alignment, streamline processes, and deliver impactful solutions. The position requires collaboration with stakeholders, technical teams, and leadership to design, develop, and implement Revenue Cloud and Revenue Lifecycle Management (RLM) solutions. You will lead large-scale transformation projects, ensuring on-time and within-budget completion. This role demands strong technical skills in Salesforce configuration, integration, and data analytics, along with excellent communication and leadership abilities.

Requirements

• Salesforce Expertise: A minimum of 4+ years working with Salesforce, with at least 3 years specializing in CPQ and Billing projects
• Proven Track Record: Experience leading large-scale transformation projects, particularly in enterprise settings
• Financial Knowledge: Solid understanding of accounting operations, including billing, invoicing, payment processing, and revenue recognition fundamentals
• Metrics Mastery: Familiarity with financial metrics such as ACV, TCV, ARR, and other performance indicators, with the ability to model and explain calculations effectively
• CLM & E-Signature Tools: Hands-on experience with tools like Document Generation, Contract Lifecycle Management (CLM), and e-signature solutions
• Integration Skills: Knowledge of integrating Salesforce with third-party platforms, including Netsuite, Avalara, Stripe, DocuSign, SureTax, Chargent, or Dynamics 365
• Salesforce Configuration: Proficient in Salesforce configuration, including objects, flows, Lightning components, and customizations
• Custom Solutions: Experience in building and extending custom quoting and pricing solutions on the Salesforce platform
• Data Analytics: Expertise in Salesforce reporting, dashboards, and sales performance analytics
• Integration Tools: Knowledge of integration concepts and tools like MuleSoft, Workato, and REST/SOAP APIs
• Effective Communication: Strong ability to present complex technical concepts in a clear, relatable manner to diverse audiences
• Team Leadership: Proven skills in mentoring and guiding cross-functional teams, including analysts, developers, and consultants
• Risk Management: Capable of identifying potential risks and communicating timeline adjustments effectively to stakeholders
• Process Expertise: In-depth knowledge of Sales, Product Management, Billing, and Accounting workflows, and their interdependencies
• Go-to-Market Knowledge: Familiarity with Channel, Partner, and Marketplace go-to-market strategies
• Results-Driven: Proven ability to align Salesforce solutions with business objectives to deliver measurable performance improvements

Responsibilities

• Architect Comprehensive Solutions: Design end-to-end Salesforce solutions tailored for Revenue Cloud, focusing on areas such as Configure, Price, Quote (CPQ) and Invoicing
• Develop Blueprints: Create detailed architectural blueprints that incorporate integrations, customizations, and system configurations to ensure seamless functionality
• Evaluate Processes: Analyze existing product configuration, pricing, quoting, and ordering workflows to identify inefficiencies and improvement opportunities
• Implement Enhancements: Develop solutions that align with business goals, ensuring scalability, accuracy, and optimized performance across Quote-to-Cash processes
• Engage Stakeholders: Work closely with cross-functional teams, including senior leadership, Sales Operations, IT, Legal, Accounting, and Finance, to define requirements and create roadmaps
• Ensure Alignment: Act as the primary liaison between technical and business teams, fostering effective communication and shared understanding of project objectives
• Guide Projects: Lead the implementation of Salesforce Revenue Cloud solutions, ensuring that projects are completed on time, within budget, and to the satisfaction of all stakeholders
• Oversee Technical Execution: Provide strategic direction and manage all phases of the implementation process, including design, testing, deployment, and post-go-live support
• Leverage Tools: Utilize Salesforce-native tools and features, such as Product Catalog Management, Transaction Management, Dynamic Revenue Orchestration, and Invoice Management
• Manage Integrations: Oversee the integration of Salesforce with other enterprise systems (e.g., Netsuite, Avalara, Stripe, DocuSign) and ensure data integrity during migrations
• Stay Current: Keep up with Salesforce updates and industry trends, proactively identifying opportunities for improvement and innovation
• Recommend Solutions: Evaluate and introduce new features, tools, and processes to enhance Salesforce-based workflows and operational efficiency

Preferred Qualifications

• Salesforce Certified Revenue Cloud Consultant (strongly preferred)
• Salesforce Certified CPQ Specialist (strongly preferred)
• Salesforce Certified Omnistudio Consultant
• Salesforce Certified Platform App Builder
• Salesforce Certified Platform Developer I
• Salesforce Certified Application Architect (strongly preferred)

Benefits

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, our India office, or you're one of over half of our NeuraFlash Family who work remotely, we’re focused on keeping everyone connected and unified as one team
• Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%
• Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
• Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small
• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together
• Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States, and India. If you prefer to work from your home, we can accommodate remote locations anywhere in the United States for our U.S. based employees, anywhere within British Columbia and Ontario for our Canadian employees, and anywhere within Colombia for our Colombian employees!