BlueVoyant is hiring a
Security Health Technician in Worldwide

Summary

BlueVoyant is seeking a Security Health Technician for a remote role in the United States. The candidate must have experience with various security platforms, network protocols, cloud providers, virtualization platforms, event ingestion, SIEM/SOAR platforms, and custom queries in SIEM. Additional preferred qualifications include experience with ticketing platforms, remote work tools, Microsoft Sentinel, automation mindset, ability to work across teams, Office365 experience, 1-3 years of System/Network Administration experience, and Security +, Network + certifications.

Requirements

• Experience working with cloud based Next-Gen AV software (Sentinel One, CrowdStrike, Carbon Black, Microsoft Sentinel)
• Understanding of core network protocols (DNS, DHCP, ARP, TCP/UDP, SSL, SSH, FTP)
• Linux systems and networking administration/troubleshooting
• Understanding of Cloud Providers and their services (AWS, Microsoft Azure, Google)
• Familiarity with virtualization platforms (VMWare, Hyper V)
• Familiarity with event ingestion (Syslog, REST API, HTTP Event Collector, Splunk Universal Forwarder)
• Experience with SIEM/SOAR platforms
• Knowledge of technology solutions in one or more of the following functional areas: Cyber Security, IT Network/Cloud Environment data
• US Citizenship is required for this role

Responsibilities

• Triage and troubleshoot service health issues with respect to our managed security solutions
• Troubleshoot network connectivity, Linux operating system problems, event data flow issues with respect to a clients SIEM
• Troubleshoot software installation issues and application incompatibilities with next-gen AV
• Work in a client facing role
• Handle account management requests from various business units

Preferred Qualifications

• Experience with ticketing platforms (ServiceNow preferred)
• Remote working experience (with tools like Slack, Teams, Confluence, Jira, etc)
• Recent Experience using Microsoft Sentinel and/or Microsoft Azure technologies
• Automation mindset, always looking for improvement opportunities
• Ability to work across teams to accomplish goals
• Office365 experience