Senior Account Executive

Summary

Join Pavago as a strategic and client-centric Account Manager to manage and grow relationships with U.S.-based clients. You will act as a strategic consultant, helping clients scale efficiently by identifying hiring gaps, recommending offshore solutions, and driving long-term value through thoughtful talent placement. This role involves building and maintaining deep relationships with decision-makers, understanding their business needs, and proactively addressing concerns to reduce churn. You will also share data-driven insights and trends in offshore staffing to help clients make informed hiring decisions. The position requires close collaboration with recruiting, operations, and leadership teams. If you are passionate about relationship-building, upselling through insight, and acting as a trusted business advisor, this is the ideal role for you.

Requirements

• Think like a business advisor, not just a vendor. You’re confident in leading discussions about organizational structure, growth goals, and hiring strategy
• You understand recruiting and staffing dynamics, and can guide clients on how to structure roles and utilize offshore teams for cost-effective scaling
• You’re driven by long-term partnerships, not quick wins. You listen first, advise second
• You can confidently present solutions, handle objections, and influence stakeholders across various industries
• You juggle multiple accounts, never miss a follow-up, and deliver measurable results in client satisfaction and revenue growth
• 3–4 years of experience in Account Management, Client Success, or Consulting , ideally in recruitment, talent outsourcing, or offshore staffing
• Proven track record of upselling , growing accounts , and influencing hiring decisions
• Proficiency with CRM tools (e.g., HubSpot, Salesforce, or similar)
• Excellent English communication skills (written and spoken)
• Strategic thinking, problem-solving, and high emotional intelligence

Responsibilities

• Build and maintain deep relationships with decision-makers, understanding their business needs, pain points, and long-term growth plans
• Act as a hiring advisor. Identify staffing gaps and recommend offshore talent solutions that align with clients’ business goals. Proactively introduce qualified candidates to solve real business challenges
• Monitor client satisfaction and proactively address concerns to reduce churn. Uncover opportunities to expand accounts by aligning hiring strategies with future plans
• Share data-driven insights, trends in offshore staffing, and candidate availability to help clients make informed hiring decisions
• Partner closely with recruiting, operations, and leadership teams to ensure seamless delivery, quality assurance, and continuous improvement

Preferred Qualifications

Strong understanding of Agency Environments is a plus

Benefits

• You’ll be at the center of helping businesses grow smarter and faster by leveraging offshore talent
• You'll have autonomy, real client impact, and the opportunity to shape how companies scale globally—while working with a fast-paced, collaborative team