Senior Account Manager

Summary

Join ShopBack, a leading shopping rewards platform in Asia-Pacific, as a Senior Account Manager in Taiwan. You will evaluate, negotiate, and acquire merchant partners, build strong relationships, and explore new business opportunities. Responsibilities include achieving revenue targets, analyzing client performance, and maintaining merchant information. The ideal candidate possesses a Bachelor's degree, 5+ years of experience in e-commerce, fluency in Chinese and English, and advanced Excel skills. ShopBack offers competitive compensation, career progression, a collaborative culture, and a Work-From-Anywhere benefit.

Requirements

• Bachelor degree or above
• 5 year or above experience in eCommerce merchant development, account management, and data analysis
• Fluent in Chinese and English speaking, reading, and writing
• Proficient in MS Office (Excel, Word and PowerPoint), advanced Excel ability is a must
• Consistency and attention to details
• Can thrive in a fast working environment. Be able to work in a team as well as work independently

Responsibilities

• Evaluate, negotiate, and acquire all merchant partners that would support the company’s business plan and goals
• Establish long-term positive relationship with merchant partners
• Research and explore new business and marketing opportunities
• Achieve company revenue targets by securing higher commissions, exclusive offers and selling advertisement packages to the clients
• Collect data, analyze clients’ online performances, and organize WoW/MoM/QoQ and YoY reports
• Update and maintain all merchant related information on ShopBack website and platforms
• Work with regional teams on various sales projects
• Daily follow up and work with cross-functional teams for clients’ sales performances and datas

Preferred Qualifications

• Have experience in affiliate marketing, digital marketing or advertising sales is a plus
• Have the ability or experience working in data analysis

Benefits

• Career progression paths and opportunities to take on greater challenges that help you realise your ambitions
• Be part of a winning team on a journey to global scale
• Competitive compensation based on your performance
• Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day
• Work-From-Anywhere benefit to enable you to thrive personally and professionally