Senior Account Manager

Summary

Join Bloomerang as a Senior Account Manager and excel in identifying and developing opportunities within our existing customer base. You will manage the sales cycle, from lead generation to closure, providing tailored solutions and product demonstrations. This role requires strong sales acumen, communication, and organizational skills, along with the ability to build strong customer relationships. Bloomerang offers a competitive compensation package, including a base salary with on-target earnings of $135,000, along with comprehensive benefits such as health insurance, generous PTO, 401k matching, and a fully remote work option. We are a mission-driven company with a focus on creating a thriving work environment for our employees. The ideal candidate will possess curiosity, discipline, and adaptability to thrive in our fast-paced environment.

Requirements

• Curiosity: A genuine interest in understanding others, their processes, and challenges
• Relationship Building: The ability to foster collaborative and strong relationships with customers
• Discipline: Effective management of daily sales activities, including prospecting, discovery calls, demos, and closing deals
• Sales Acumen: A solid understanding of sales techniques, such as prospecting, lead qualification, the discovery process, negotiation, and closing
• Communication: Excellent verbal and written communication skills to clearly articulate product benefits, build relationships, and address customer inquiries
• Organization: Strong organizational skills to manage leads, track client interactions, and ensure timely follow-ups using Salesforce
• Adaptability: The ability to quickly learn new SaaS products, thrive in a fast-paced environment, and adapt to changing customer needs

Responsibilities

• Effectively manage the entire sales cycle, from lead generation to deal closure
• Identify and qualify upsell opportunities within the existing client base
• Provide tailored solutions and product demonstrations to clients, addressing their specific needs
• Effectively self-prospect existing customer base through quarterly business reviews and monthly check-ins
• Prospect into client base and uncover new opportunities
• Conduct sales activities to generate interest and schedule meetings with potential clients
• Develop and maintain a pipeline of sales prospects and opportunities
• Respond promptly to inbound leads and inquiries from potential clients and uncover expansion opportunities from those leads
• Qualify leads based on budget, authority, need, and timeline (BANT criteria)
• Stay up-to-date on the features and benefits of our SaaS products
• Effectively communicate the value proposition of our solutions to clients and leads
• Be curious

Preferred Qualifications

• Nonprofit experience
• Tech Savviness: An eagerness to learn and stay updated on technology trends, as well as proficiency in using software and tools, is critical for effectively demonstrating SaaS products

Benefits

• You’ll have access to generous health, vision, and dental insurance options, as well as a free subscription to Bright, a wellness platform that offers live and on-demand fitness, meditation, mindfulness, and nutrition classes
• You’ll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer Days, 12 paid holidays, as well as paid parental leave
• You’ll receive a 401k match to help invest in your future
• Everything you need to be successful, shipped right to your door
• There is a base salary with annual on target earnings of $135,000
• This is a permanent, full-time, fully remote position