Summary

The job is for a Senior Client Account Manager at Blue Corona, a remote digital marketing agency. The role involves managing client relationships, guiding strategic direction, growing revenues, and ensuring customer satisfaction. The company offers benefits such as remote work, quarterly bonus plans, medical, dental, & vision insurance, company 401(k) matching, monthly phone & data stipend, generous PTO policy, health savings account with employer contribution, casual dress code, and company-branded swag.

Requirements

A 4-year college degree in Marketing, Business Administration, Communications, or a related field (an advanced degree is desirable)
A minimum 3 years experience in a client-facing digital marketing role
Proficiency in Microsoft Office applications (Outlook, Word, PowerPoint, Excel, etc.)
Ability to navigate platforms such as Microsoft Ads, Google Ads, Google Local Service Ads, Google Analytics 4, etc
Ability to solve complex problems and resolve conflicts proactively
Ability to learn new concepts quickly and apply them to owned accounts with excellence
Hands-on experience with Paid Media & Search Engine Optimization strategy
A strong work ethic and a ‘do whatever it takes to get the job done’ attitude
A passion for helping businesses grow
Exceptional customer service and relationship-building skills
Exemplary organizational, attention-to-detail, time-management, and follow-up skills
Excellent written and oral communication skills

Responsibilities

Understanding clients’ businesses, goals, and challenges as if they were your own and becoming the trusted advisor of the clients
Fostering relationships with strategic partners for Blue Corona’s largest clients
Defining and driving the marketing strategy for each client
Providing actionable insights and proactive recommendations based on performance and results
Communicating via phone/email & meeting with clients via Zoom on a weekly basis
Ensuring customer satisfaction and client retention
Expanding client relationships by growing services delivered and revenues generated within accounts
Generating client referrals that result in new Blue Corona clients
Analyze data from industry platforms such as Microsoft Ads, Google Ads, Google Local Service Ads, GA4 etc., and create actionable insights in the form of campaign performance reports
Staying up-to-date with the latest digital marketing trends and market shifts
Supporting Account Director and Manager, Account Management with reports & resources for the entire Account Team
Mentor Account Coordinators
Building strong relationships with both clients and the Blue Corona team

Benefits

Remote-First Environment
Quarterly Bonus Plans
Medical, Dental, & Vision Insurance
Company 401(k) Matching
Monthly Phone & Data Stipend
Generous Paid Time Off (PTO) Policy
Health Savings Account with Employer Contribution
Casual dress code
Company-branded swag

EverService Holdings, LLC is hiring a Senior Account Manager