Remote Senior Account Manager

Summary

The Senior Account Manager at Morning Brew will oversee clients in various verticals, manage the entire pre-to-post campaign lifecycle, and work across advertising partners. The position is remote hybrid with a preference for NYC-based employees.

Requirements

• 4-6 years in a digital or integrated media environment (i.e. publisher or agency), with a background in media planning, client service or account management. Experience working with Consumer and Tech brands is a plus
• Ability to lead pertinent client presentations (i.e. kick-off meetings, mid-campaign reports, and wrap reporting decks) and manage client/agency relationships
• Strong problem solving skills and a solutions-oriented approach
• Deep understanding of the digital media landscape, digital activations and execution, experience with custom/branded content, social media, and audio. Experience with events/virtual activations is a plus!
• Ability to understand and interpret data to craft stories, make observations and draw conclusions. Utilize this performance data and insights to drive account strategy, upsell, drive incremental and renewal business. Google Analytics, Google Ad Manager, Boostr, Podsights, Sailthru experience is a plus
• Passion for and belief in Morning Brew, its mission and its franchises and products
• A collaborative, competitive mindset. A passion for the 'collaborative win': hitting/exceeding goals and achieving success with the person to your left and to your right
• Ability to learn quickly and thrive in a fast-paced environment
• No ego

Responsibilities

• Media Planning & Strategy: Supporting the Brand Partnerships team with pre-sale strategy based on client’s KPIs, budget, timing, capabilities, etc
• Client Onboarding: Owning the advertising partner’s transition from pre-sale to post-sale, supporting IO and other documentation logistics, booking in CRM system (Boostr), establishing KPIs and other benchmarks for success and facilitating kick-offs
• Client Success: Facilitate smooth creative process, maintain campaign timelines, manage client feedback, and ensure approval prior to launch. Deliver campaign reporting, offer mid-campaign optimizations, and post-campaign delivery and wrap reporting
• Client retention, renewal and growth: Collaborate with Brand Partnerships team to develop client renewal strategy based on performance and client objectives

Benefits

• Unlimited PTO
• Brew’s Brand-New HQ in NYC’s Flatiron District
• 401(k) employer match
• Premium health, vision, and dental plans
• Mental health benefits
• Extra help when you need it, including a care concierge, free access to One Medical and the Calm app
• Family planning: generous paid parental leave and fertility coverage for eligible employees
• Employee Resource Groups: Black Coffee, LGBTQ Brew, AAPI Brew, Cafe Con Leche, and Grounded
• Gym and workout class reimbursements
• Annual learning credit