Senior Account Manager

Summary

Join Pacvue, a leading eCommerce advertising software company, as a self-starter with a proven track record in building client relationships and delivering results. You will be responsible for managing client accounts, developing strategic growth plans, and executing against those plans across various retail media platforms. This role requires strong analytical skills, data interpretation, and the ability to present action plans to senior leaders. You will leverage Pacvue's technology to manage budgets, communicate with clients, and deliver results within budget thresholds. The ideal candidate possesses extensive experience in eCommerce account management, digital marketing, and retail media strategies. Pacvue offers a dynamic work environment with opportunities for growth and learning.

Requirements

• 5+ years experience working in eCommerce account management, sales, and/or digital marketing
• Previous account management experience
• Demonstrate an in-depth understanding of how retail media, sales, and operations work together
• Proven ability to effectively manage complex Search and/or Display Media strategies across retail media providers like Amazon, Walmart, or Instacart
• Proven track record of relationship building and account management
• Proven success in driving results and implementing ideas in a fast-paced environment
• Works efficiently and is always looking to streamline processes and workflows
• Excellent organizational, communication, and presentation skills
• Strong analytical skills, and the ability to take large data sets and extract actionable recommendations, are a must
• Moderate Excel skills are a must
• Bachelor’s Degree from an accredited university or equivalent experience

Responsibilities

• Fully own the client relationship by building solid rapport, demonstrating transparency, and delivering results against joint business objectives
• Develop strategic growth plans, gain client alignment, and fully execute against the aligned upon approach
• Measure efficacy of the strategy through regular reporting against core retail media KPIs and ad-hoc audits to identify areas for refinement
• Leverage retail media activities and other retail readiness recommendations to drive increased traffic and conversion and organic search ranking improvement
• Highlight incremental sales opportunities to clients through participation in retailer programs, additional promotional opportunities, and recommendations to improve operational KPIs
• Develop annual budget recommendations and properly allocate across campaigns to align with high level business objectives
• Develop an annual marketing calendar incorporating key drive periods including relevant macro and micro seasons, new product launches, and client media calendars
• Leverage Pacvue technology to manage budget pacing, communicate with client on trends and pacing, and deliver results within client budget thresholds
• Prepare weekly and monthly retail media performance reports, analyze category trends, measure advertising and total sales, identify account trends, and perform competitive benchmarking across the client’s product portfolio
• Maximize retailer share, revenue, and profitability for clients while integrating client’s internal objectives such as driving innovation or key items or product lines
• Create strategic retail media plans for new product launches, including recommendations for retail readiness across core KPIs
• Responsible for reporting, analysis, and communication with Pacvue and client management teams

Preferred Qualifications

• Previous product management, project management, financial analysis, negotiation and/or marketing experience is a plus
• Previous people management experience a plus

Benefits

• Unlimited Paid Time Off
• Paid Holidays and Floating Holidays
• Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance
• 401k with Employer Match
• Remote Work Options and Flexibility
• Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization
• Paid Parental Leave