Senior Account Manager

Summary

Join Unit4, a fast-growing cloud company revolutionizing ERP software, as a Senior Account Manager. Drive cloud migrations, upsells, and cross-sells of our cloud ERP solution within the UK. Develop and execute strategic account plans, applying the MEDDPICC sales methodology to manage complex sales cycles. Take a leading role in account reviews, forecasting, and achieving annual targets. Identify growth opportunities, lead negotiations, and collaborate with internal teams. Maintain strong alignment with colleagues and deliver outcome-focused solutions. Proactively communicate business impact and ROI to clients, acting as their internal advocate. Stay updated on industry trends and Unit4's solutions to advise clients effectively.

Requirements

• Leverage your experience selling ERP and financials, to uncover and close high-value opportunities
• Combine individual ownership with a collaborative mindset, working cross-functionally with pre-sales, marketing, partners, and customer success teams to deliver compelling proposals and outstanding client experiences
• Demonstrate a deep understanding of business processes, enabling you to engage confidently with stakeholders across finance, operations, and IT
• Bring a lively, energetic personality to the team environment, with the ability to inspire those around you and foster a positive, performance-driven culture
• Engage at C-suite level, building strong executive relationships and articulating business value through a solution sales and value-based approach
• Apply structured sales methodologies such as MEDDPICC to effectively qualify, advance, and close complex deals
• Exhibit strong negotiation skills, always balancing customer needs with commercial outcomes

Responsibilities

• Develop and execute strategic account plans focused on value-based selling to grow and retain existing customer relationships, ensuring subscriptions and services revenue targets are achieved across a defined portfolio or vertical
• Apply the MEDDPICC sales methodology to effectively manage complex sales cycles, ensuring clear qualification, stakeholder alignment, and control over each stage of the account development process
• Take a leading role in company-wide activities such as account reviews, forecasting, and achieving annual renewal, upsell, and cross-sell targets
• Identify whitespace and growth opportunities within accounts, leading commercial negotiations and collaborating with internal teams to deliver tailored expansion strategies
• Stay actively engaged in internal collaboration, including regular sales meetings, to maintain strong alignment with colleagues and ensure a consistent client experience
• Partner closely with pre-sales, operations, customer success, partners, and senior stakeholders to deliver tailored, outcome-focused solutions that drive measurable business value for clients
• Proactively communicate the business impact and ROI of our solutions, helping clients justify and maximise their investment in Unit4
• Act as the voice of the customer internally, ensuring their success through proactive engagement, quarterly business reviews, and alignment on long-term objectives
• Continuously stay up-to-date with relevant industry trends, client challenges, and Unit4’s evolving solution portfolio to ensure you can confidently advise clients as a trusted strategic partner

Benefits

• A culture built on trust - giving you the freedom and autonomy to be successful
• Balance - with our uncapped time off policy, remote working opportunities, and Global Wellbeing Days when the whole company can switch off and prioritize well-being
• Talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry
• A commitment to sustainability - with initiatives such as our Act4Good program, a way for everyone at Unit4 to come together and engage in actions that benefit society and the planet
• A safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all and include Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, and People of Color at Unit4