Xero is hiring a
Senior Account Manager

Summary

Join our team as a Senior Account Manager to manage and grow large and mid-tier Accounting Partners by developing and executing a digital strategy. This field-based role requires extensive appointment making, meeting management, and travel around your allocated territory.

Requirements

• An interest and intrigue in the emerging online accounting market and Fintech
• Results driven approach
• Loads of initiative and ability to work autonomously
• Outstanding communication and presentation skills and an enthusiasm for building strong relationships
• Ability to create a quick and strong rapport with partners
• Attention to detail and follow-up
• Process driven and takes ownership
• Passion and desire to make a difference
• Proven sales performance
• Field Account Manager experience
• Experience with computers and applications software, including CRM database skills

Responsibilities

• Manage the sales and account management relationships with large and mid-tier accounting partners
• Drive customer numbers up and achieve monthly targets
• Drive online strategy deep within the practice
• Develop project plans to support migration to Xero
• Deliver Xero partner events
• Ensure that a formal Partner engagement plan is developed for each partner
• Manage the recruitment, education and growth of your partner base
• Ensure Partners attend introductory webinars, events & certification training
• Educate Partners on all partner resources available
• Monitor all existing Partners as they progress through the sales cycle
• Update our CRM system (Salesforce) with all client communications including calls, emails and meetings
• Maintain and update our CRM system of all practice staff and contact details
• Respond in a timely manner to all Partner enquiries
• Engage in a call cycle (a minimum of every 8 weeks) with all allocated partners
• Drive attendance at Xero sales events and Partner Forums
• Work closely with Partner Services to deliver the business plan

Benefits

• Revenue / Net New CMR
• Appointments made
• Meetings attended
• Opportunities created
• Integrity of CRM Data
• Excellence in territory management and forecasting