Remote Senior Account Manager

Summary

Join Liftoff's Demand team as a Senior Account Manager, driving advertiser growth strategy, managing advertiser portfolios, and collaborating with internal teams to achieve revenue goals.

Requirements

• 5+ years of client-facing experience in a new business sales or sales account management role, experience with Enterprise-level clients is a plus
• An ambitious self-starter who thrives in a fast-paced environment and wants to make an immediate impact
• Strong negotiation/influencing skills with an ability to persuade at the executive management level using an analytical approach to problem solving
• A strong understanding of data analysis and visualization
• Expert level client facing skills; explaining difficult technical concepts, negotiation and strategic direction
• Organization and project management skills, creative solution-seeking skills
• Strong stakeholder management when working with clients and internal teams
• Ability to effectively collaborate with and rally multiple internal and external stakeholders to achieve account needs
• A strong relationship builder with the ability to communicate effectively with clients, peers, management and other internal teams
• Familiarity with advertising technology platforms, ad networks, programmatic buying, or similar digital advertising tools and methodologies
• Proven ability to identify issues, propose solutions, and implement strategies to overcome challenges effectively
• Track record of achieving and exceeding sales targets or revenue goals consistently
• Comfortable working independently, as well as part of a team
• Willingness to travel domestically and internationally as required for internal and business engagements
• BS / BA required - analytical degree preferred

Responsibilities

• Work with the Head of Demand and Regional Demand Leads to drive our advertiser growth strategy, report internally on advertiser performance wins and challenges
• Expertly manage and grow a portfolio of mobile advertisers, define their strategies, and align internal resources to execute on their goals
• Forecast revenue and manage a pipeline of potential and current business
• Be fully responsible for growing revenue from mature and emerging advertisers
• Engage in daily contact with key clients, attend meetings together with reports and cross-functional team members
• Lead customer facing communication for performance updates incl. QBRs & other strategic meetings
• Strategically partner with Core operations teams (Operations, Creative) implement growth strategy, formulate revenue driving initiatives, experiments and optimisations to meet client needs
• Initiate performance investigations and work with Operations teams to resolve those and communicate any findings back to the client
• Work closely with internal teams (Supply, Legal, and Finance) to lead investment and legal approvals/renewals, structuring deals that maximize revenue for all constituents and entice clients to work with us
• Synthesize customer feedback and help inform the product roadmap
• Be a self-motivated problem solver with outstanding attention to detail
• Identify key areas of revenue opportunity in the industry and within the region
• Attend industry events to evangelize Liftoff and our technology
• Collaborate cross-functionally with sales, ad operations, and other internal and external partners
• Ongoing customer communication and relationship-building efforts
• Impact the processes and functions of the Account Management organization
• Knowledge sharing with the Account Management group in order to increase success and expertise of the collective team
• Serve as a positive role model for the Account Management organization
• Showcase expert knowledge of the Liftoff product and employ creative solutions to help our customers succeed