Senior Account Manager, Social Growth Marketing

Summary

Join DEPT®, a pioneering technology and marketing agency, as a Senior Account Manager, Social! You will be responsible for paid social performance, client management, and resource delegation. This role requires a minimum of 4 years of paid social experience and strong analytical and communication skills. You will manage a team, develop client strategies, and ensure projects are delivered error-free. DEPT® offers a collaborative environment and a comprehensive benefits package including healthcare, 401k, PTO, and parental leave. The role is available in several US locations with varying salary ranges and work arrangements (remote or hybrid).

Requirements

• A minimum of 4 years of paid social experience and be comfortable with topics such as budgeting, bidding, and testing methodology
• Proven prior work experience presenting findings and making recommendations for account optimizations to internal or external clients
• Strong analytical and reporting skills and be proficient in Excel
• Strong written and verbal communication skills

Responsibilities

• Maintain an advanced understanding of primary paid media channels and how they fit within the funnel – to include Meta/Instagram, TikTok, Snapchat, Pinterest, LinkedIn
• Drive account strategy geared towards achieving or exceeding client efficiency and growth goals
• Develop and execute the appropriate account management monitoring and optimization techniques to drive performance toward client targets and budgets
• Quantify and prioritize initiatives that will have the greatest impact on account performance
• Drive the creation of client roadmaps, testing plans, reports/dashboards, and QBRs/FBRs to meet client needs
• Manage the performance of designated client portfolio to client performance goals and practicing good stewardship of client budgets
• Write, review and ensure that agendas meet client needs for status calls and adhere to all important and upcoming management updates
• Effectively lead client calls, speaking to completed projects, performance, and planned initiatives/long-term optimization strategy
• Ensure all account management efforts go through a QA process and are executed/delivered error-free
• Own the relationship between DEPT® and dedicated platform reps (i.e. Google, LinkedIn, etc.). Working with reps to identify and vet new opportunities while maintaining platform best practices, etc
• Own the paid media strategic roadmap on all accounts and supporting the Account Lead to help in coordinating initiatives with growth teams for the holistic client roadmap
• Manage at least one direct report, working closely to develop this team member's skills while efficiently helping to move the accounts forward

Preferred Qualifications

• You are an energetic and creative marketing enthusiast; eager to roll up your sleeves and be hands on, learn, and grow in the marketing space
• You are entrepreneurial spirited and a self-starter; able to work both independently and in a team environment

Benefits

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave