World of Good Brands is hiring a
Senior Ad Operations Specialist

Summary

World of Good Brands is seeking a Senior Ad Operations Specialist to manage day-to-day trafficking, optimizing, and reporting of all campaigns, email template creation, troubleshooting technical ad issues, monitoring and optimizing multiple campaigns, weekly reporting, QA, onboarding training support, collaborating with cross-functional teams, and ensuring exceptional customer service. The role requires 3-5 years of Ad Ops experience, proficiency in MS Office products, working knowledge of JavaScript, HTML, and XML, knowledge of VAST and VPAID video tags, problem-solving abilities, strong attention to detail, excellent verbal and written communication, a desire to participate in creating the workplace, ability to work remotely.

Requirements

• 3-5 years of Ad Ops experience
• Proficient in all MS Office products, especially Excel
• Working knowledge of JavaScript, HTML, and XML
• Knowledge of VAST and VPAID video tags
• Problem-solving and troubleshooting abilities which includes utilization of debugging and HTML proxy tools including Firebug and Chrome Developer Tools
• Strong attention to detail
• Desire and ability to problem solve
• Excellent verbal and written communication
• A desire to participate in creating the workplace you want to be a part of
• Ability to work remotely

Responsibilities

• Daily management of Brand Partnerships contracted content fulfillment
• Day-to-day error free trafficking of direct campaigns and programmatic guaranteed deals in GAM ensuring accurate targeting, pacing, and delivery
• Completion of discrepancy reports within 3 days of campaign launch and resolution of any billing discrepancies
• QA, troubleshooting, and problem solving of technical ad related issues and discrepancies
• Seamless monitoring and optimizing of multiple campaigns to fulfill client KPIs
• Weekly reporting and trafficking Q/A of all campaigns
• Campaign Survey setup and implementation
• Social Display Ad creation
• Ad Tech vendor management, including daily communication during new campaign launches and invoice reconciliation
• Screen captures of all campaign ad units
• Utilization of various data platforms
• Support team in creation and revisions to process documentation
• Onboarding training support for new Digital Traffic Coordinators
• Ensuring clients and internal teams are receiving exceptional customer service and support
• Collaborate with cross-functional teams included sales, account management, marketing and creative to gather assets and implement campaign strategies
• Ad Ops attendance in internal and external campaign kickoff meetings to advise on tracking requirements and questions
• Contributing to building relationships with clients via seamless ad execution

Benefits

• Medical Plan
• Dental Coverage
• 401k Savings + Company Pension Plan
• Educational Reimbursement
• Parental Leave
• Health Advocate
• An open vacation policy with additional benefits