Senior SAP Technology Specialist

closed
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Protera

πŸ“Remote - India

Summary

The job involves an individual contributor role as a Senior SAP Technology Specialist at Protera Technologies, a global Total IT Outsourcing Services Provider for SAP-centric organizations. The position is remote and requires working during the EU Shift (4pm IST to 1am IST).

Requirements

  • 8 to 15 years in SAP System Admin/NW/Basis Administration/Technical delivery
  • Current role with 70+ Hands-on delivery
  • Experience with support and operations of SAP systems, SAP-specific infrastructure sizing, compute, storage, backup and recovery, networking, and security design
  • Experience in customer-facing positions in support, service delivery management
  • Experience on L3/L4 support for steady state customers. Must have experience on working with large customers (US base). Good experience on handling P1/P2 incidents
  • Strong experience on SAP administration and database specially in HANA, Sybase ASE, Oracle. Hands-on experience on additional DB will be added advantage
  • Strong conceptual knowledge and hands-on experience on HA, DR setup, test drills and troubleshooting
  • Strong conceptual knowledge and hands-on experience on backup and recovery scenarios of SAP supported databases
  • Good knowledge on running SAP on AWS, Azure or GCP
  • Hands on experience in SAP system and database upgrades (end to end: planning to cutover planning and execution), handling performance issues, HyperCare support, SAP change management, performance optimization
  • BOBJ BI Platform/Data Services Basis Administration, Upgrades and Support
  • All non-HANA DB (Oracle/MSSQL/DB2/Sybase/MaxDB) Administration, Operations, and support – Must have at least 2 non-HANA DB exposure
  • SAP Security (Basic knowledge and understanding)
  • Basic knowledge on SAP Cloud Platform tools, SAP Cloud Connector etc
  • SAP and cloud certifications

Responsibilities

  • Conduct customer meetings for technical delivery
  • Provide L3/L4 support for steady state customers
  • Plan and execute L3/L4 activities like: SAP SPS and release upgrades, DB upgrades, System copies/refreshes, system installations, performance issues, HyperCare support, SAP change management and performance optimizations
  • Handle P1/P2 incidents, RCA preparation and presentation to stakeholders
  • Handle system performance issues for SAP and databases
  • Plan and execute database related maintenance tasks for HANA, Sybase ASE, Oracle, MaxDB and DB2
  • Support test drills for high availability, disaster recovery and DB restore/recovery
  • Hands on project experience with running SAP on AWS, Azure or GCP
  • BOBJ BI Platform/Data Services administration, upgrades, and support
  • Mentor and support junior colleagues
  • Prepare and manage customer specific technical procedures
  • Organize and drive ad-hoc customer meetings for managed services delivery
  • Provide on-call support

Benefits

  • Work from Home set-up
  • Comprehensive medical benefits
  • Gratuity, PF, EPS and Bonus, NPS
  • Shift Allowances
  • On-call Allowance
  • Health and wellness Allowances
  • Learning and Development Allowances
  • No question asked certification policy
  • Certification Bounty Bonus
This job is filled or no longer available