Tala is hiring a
Senior Analyst

Summary

Join Tala, a global technology company building accessible financial services, as a Data Management and Monitoring professional to manage and monitor loan servicing operations, create dashboards, analyze data, optimize processes, and automate reports. With offices in various locations and a remote-first approach, Tala is expanding its product offerings and serving millions of customers worldwide.

Requirements

• 2-3 years of relevant experience
• BS in Computer Science, Information Management, Engineering, Statistics or related fields
• Strong SQL and Python skills
• Experience with data warehouses and ETL/data transformation pipelines
• Adept at queries, report writing and presenting findings
• Experience with digging into underlying data and identifying discrepancies and business logic
• Strong communication skills with the ability to influence in a dynamic, cross-functional environment

Responsibilities

• Data management and monitoring of Tala’s loan servicing operations
• Create globally consistent, accurate, real-time dashboards for key Collections & Customer Service metrics
• Collect and Interpret data, analyze results using statistical techniques to provide Ad Hoc and BAU reports
• Develop and implement datasets, data collection systems, data analytics and other strategies that optimize process efficiency and quality
• Perform basic performance trend analysis and conceptualize action items to improve operational efficiency
• Monitor headcount ratios and budget compliance
• Perform cost-benefit analysis
• Automation and optimization of reports, insights and data collection