Senior Analyst, Business Operations

Summary

Join Natera as a Sr. Analyst, Business Operations to streamline and optimize core operational processes. You will design, implement, and scale operational processes and tools across various functions, collaborating with stakeholders and technical teams. This role requires strong analytical and communication skills, experience in business operations, and proficiency with business systems. You will contribute to strategic initiatives, support business process improvements, and use data to drive efficiency and growth. Natera offers a competitive benefits package, including comprehensive medical, dental, vision, life, and disability plans, as well as fertility care benefits, paid leave, and a 401k.

Requirements

• Bachelor’s degree in Business, Data Science, Operations, or a related field
• Experience in business operations, process improvement, or analytical roles in high-growth or complex environments
• Excellent communication and collaboration skills across teams and seniority levels
• Self-starter with strong project management skills and the ability to drive work independently
• High integrity, intellectual curiosity, and a team-first mindset; comfortable shifting between strategic and tactical tasks
• Proven ability to drive alignment across cross-functional teams. Talent for guiding diverse stakeholders toward shared goals
• Strong track record of supporting or leading business process improvements that enhanced efficiency, clarity, or impact
• Analytical fluency: Comfortable with spreadsheets, dashboards, and performance metrics; experience working with structured and unstructured data
• Proficiency with business systems like Salesforce, Smartsheet, Power BI (or similar reporting tools)
• Familiarity with uses of AI; e.g. prompt engineering, how to use agents
• SQL a requirement

Responsibilities

• Identify inefficiencies or gaps in current workflows and design scalable, cross-functional solutions
• Streamline best practices across functions
• Support or lead implementation and change management efforts
• Facilitate initiatives with stakeholders across functions to align on business needs and streamline execution
• Lead or support working groups with Director- and VP-level stakeholders
• Partner with Sales, Marketing, Clinical, and Medical teams to develop processes and tools that enable efficiency and growth
• Use data to diagnose problems, prioritize opportunities, and measure the impact of process changes
• Scope and co-develop self-service tools, dashboards, and trackers
• Translate business needs into clear functional requirements
• Support business teams with the tools, training, and documentation needed to ensure successful adoption and long-term usability of new processes or tools
• Contribute to the development and continuous improvement of core business operations and tools, helping teams stay aligned to evolving priorities and goals

Preferred Qualifications

Experience in healthcare, diagnostics, biotech, or a related field

Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Natera employees and their immediate families receive free testing in addition to fertility care benefits
• Pregnancy and baby bonding leave
• 401k benefits
• Commuter benefits
• Generous employee referral program