Operations Business Analyst

Summary

Join SAVii's Operational Excellence team as an Operations Business Analyst and contribute to data-driven decision-making, process optimization, and management of critical operational workflows. You will deliver actionable insights through data analysis, develop and maintain reports, and implement scalable solutions enhancing back-end operations. A key responsibility involves managing the employee service module, ensuring accurate and timely data uploads. This role requires collaboration with cross-functional teams and continuous professional development. The ideal candidate possesses strong analytical and problem-solving skills, along with proficiency in data analytics tools. SAVii offers a remote-first work environment and a plethora of enabling benefits enhancing personal and professional life.

Requirements

• Bachelor’s degree in Finance, Business, Engineering, Data Analytics, or a related field
• 1+ year of experience in operations, data analysis, or process improvement, preferably in financial services or a similar industry
• Proficient in data analytics tools such as Gsheet, BigQuery SQL, and Tableau (or similar BI platforms)
• Basic knowledge of process automation tools and methodologies
• Familiarity with data visualization techniques and best practices
• Strong analytical and problem-solving skills with the ability to think strategically
• Excellent organizational and time-management skills
• Effective communication and interpersonal skills for cross-functional collaboration

Responsibilities

• Collect, analyze, and interpret operational data to develop insightful reports and dashboards
• Conduct data quality checks to ensure the accuracy and reliability of all reports
• Support the creation and maintenance of standardized and ad-hoc reports for various stakeholders, including senior management
• Provide actionable insights based on data trends to enhance operational efficiency and decision-making
• Collaborate with cross-functional teams to identify areas for process improvement and optimization
• Contribute to the design and execution of automation solutions that reduce manual efforts and enhance operational workflows
• Document and maintain process improvement initiatives to ensure consistency and scalability
• Manage the end-to-end process of uploading and maintaining employee infosheets for partnered companies
• Ensure the accuracy, consistency, and integrity of employee data, which is critical for operations and integration with API-linked modules
• Work with Product & Engineering and other departments to troubleshoot and resolve data-related issues
• Optimize employee service data management processes to enhance system reliability and performance
• Partner with teams across operations, product, and data departments to gather requirements and deliver impactful solutions
• Support high-impact projects aimed at improving operational processes and achieving business goals
• Foster effective communication and collaboration with stakeholders to align deliverables with organizational objectives
• Continuously improve technical skills in data analytics, reporting, and process improvement
• Stay updated on emerging tools, technologies, and methodologies relevant to operational analytics and automation
• Contribute to team knowledge-sharing initiatives and process documentation

Preferred Qualifications

• Experience with API integrations and understanding of linked service modules
• Knowledge of operational workflows and performance metrics
• Exposure to project management frameworks (e.g., Agile, Waterfall)

Benefits

• Remote-first organization
• A plethora of enabling benefits enhancing your personal and professional life