Senior Art Director

Summary

Join ServiceNow as a Sr. Brand Art Director in our Film & Video Group! You will be responsible for conceptualizing and executing compelling video content that effectively communicates our brand voice and customer stories across various internal and external campaigns. This role demands a creative individual with strong storytelling abilities and experience in video production. You will collaborate with cross-functional teams, manage multiple projects, and leverage AI tools to enhance content creation. The ideal candidate possesses 12+ years of design experience, a strong portfolio, and exceptional collaboration skills. We offer a flexible work environment and are committed to fostering a diverse and inclusive workplace.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
• 12+ years of professional design experience, ideally at a top creative agency or in-house for a global brand
• Experience in video and content creation
• A strong portfolio showcasing elite-level creative work across campaigns, programs, and persona-based initiatives
• Strong collaboration skills, with the ability to work across multiple teams and adapt to feedback
• Exceptional attention to detail and a commitment to delivering best-in-class work
• Passion for innovation, creativity, and staying ahead of design trends

Responsibilities

• Concept, design, develop and execute compelling stories for customer campaigns, brand, solution, and internal videos
• Collaborate with cross-functional teams to create cohesive messaging that aligns with ServiceNow’s brand strategy and voice
• Interface and collaborate with marketing and creative, production partners and vendors
• Oversee multiple campaigns and projects simultaneously, ensuring deadlines are met without compromising quality
• Act as a strategic partner to stakeholders, offering innovative solutions to meet campaign objectives
• Stay ahead of the curve by leveraging cutting-edge AI tools to streamline workflows, optimize content creation, and enhance storytelling
• Champion AI-powered strategies to deliver personalized and scalable messaging at speed
• Uphold and evolve the ServiceNow brand voice, ensuring consistency across all touchpoints
• Train and mentor junior writers and creatives on best practices and brand guidelines
• Monitor and analyze campaign performance to refine and optimize based on data-driven insights
• Share learnings and recommendations to inform future projects and drive continuous improvement
• Passion for innovation, creativity, and staying at the forefront of marketing trends