Maven Clinic is hiring a
Senior Benefits Design & Implementation Manager

Summary

Join Maven, the world's largest virtual clinic for women and families, as a Senior Benefit Design & Implementation Manager. This role will lead employer clients through managed fertility and family building benefits design and implementation, working cross-functionally with various teams.

Requirements

• Minimum of 5-7 years experience working in a benefit design and/or implementation capacity at a health plan or other third-party payer, with a focus on fertility benefits design and/or implementation
• Client relationship management skills to navigate client decision-making in a multi-stakeholder environment
• Excellent verbal and written communication and presentation skills
• Strong operational skills including project management, business requirements gathering, and relationship management
• Demonstrated track record of delivering initiatives that involved significant external / third party collaboration on-time and on-budget
• Bachelor’s degree with a strong educational track record

Responsibilities

• Provide expert benefit design consultation to employers evaluating Maven’s managed fertility and family building benefits
• Review client plan documents, SPDs, and SBCs to develop recommendations on benefit design and configuration through Maven
• Play a key role in the successful implementation of new clients by guiding clients on benefit design decisions, benefit funding and claims, and compliance matters; documenting benefit requirements; developing and presenting client and member facing collateral and presentations; and ensuring that benefit design is accurately configured by Maven’s internal teams for launch
• Work directly with national and regional payers and pharmacy benefit managers to manage fertility benefit carve-outs and technical integration
• Serve as an internal subject matter expert on Maven’s managed fertility and family building benefits
• Define and develop benefit design-related internal resources, toolkits, and training
• Manage dashboards and reporting related to a consistent pipeline of clients launching with Maven’s managed benefits program
• Collaborate closely with Maven’s Product and Engineering teams to maintain a roadmap for the continuous enhancement of Maven’s managed fertility and family building benefits based on client feedback and requests

Benefits

• Maven for Mavens: access to the full platform and specialists, including care for everything from mental health, reproductive health, family planning, pediatrics
• Whole-self care through wellness partnerships
• Weekly breakfast, lunch, and get-togethers
• 16 weeks 100% paid parental leave, flexible time upon return, and $1.5K/mo for 2 months, new parent stipend (for Mavens who've been with us at least six months)
• Annual professional development stipend and access to a personal career coach through Maven
• 401K matching for US-based employees (immediately vesting)