Senior Brand Designer

Summary

Join Gladly as a Senior Brand Designer and bring our company's visual expression to life. As a key member of the marketing department, you will shape our brand's visual identity and user experience across multiple channels. You will be a creative leader, communicating design decisions effectively and creating innovative designs that drive user engagement and business results. Lead design projects across various platforms, maintain brand consistency, and contribute to our design system. Collaborate with cross-functional teams and stay updated on design trends. Gladly offers a remote-friendly work environment, competitive salaries, stock options, comprehensive health insurance, generous paid time off, parental leave, and other benefits.

Requirements

• Have 5+ years of experience in graphic design, visual design, or a related field, with a focus on SaaS products
• Expert proficiency in design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, Sketch, or similar
• A strong portfolio showcasing your design skills and experience across various digital platforms
• Solid understanding of user-centered design principles and experience with user research and usability testing
• Excellent communication and collaboration skills with the ability to clearly articulate design decisions and work effectively in a team environment

Responsibilities

• Lead design projects: Conceptualize and execute design solutions across various platforms, including web, mobile, email, and social media
• Develop and maintain brand consistency: Ensure all design assets adhere to our brand guidelines and contribute to a cohesive brand identity
• Contribute to and enhance our design system: Help develop and maintain a comprehensive design system to ensure consistency and efficiency across all design projects
• Create high-quality design deliverables: Produce a wide range of design assets, including website layouts, landing pages, animations, video, marketing collateral, user interfaces, icons, illustrations, and presentations
• Collaborate with cross-functional teams: Work closely with marketing, product, and engineering teams to translate business goals and user needs into compelling visual designs
• Stay up-to-date on design trends: Continuously research and explore new design tools, technologies, and trends in the SaaS industry
• Creating exciting and innovative digital journeys for Gladly’s customers and prospects
• Defining how Gladly’s brand looks and feels in new channels
• Bringing Gladly’s brand to life in in-person events and activations
• Defining and leading Gladly’s multimedia strategy

Preferred Qualifications

Experience with motion graphics, animation, or UX design

Benefits

• Competitive salaries, stock options
• Medical, Dental, Vision and Life insurance
• Generous paid time off
• Generous paid Parental Leave
• 401K
• Flexible Spending Accounts
• Home office stipends
• We have embraced remote work and make it easy for our team to work from anywhere, but we also invest in opportunities to get the teams together in person regularly