Senior Business Analyst

Summary

Join 3Pillar Global as a product leader and embark on an exciting journey in product development. You will act as a liaison between clients and software delivery teams, conducting business process analysis and gathering requirements. Responsibilities include translating business needs into technical solutions, developing project documentation, and collaborating with cross-functional teams. The role requires a minimum of two years' experience as a Business Systems Analyst, Data Analyst, or Business Analyst, strong analytical skills, proficiency in requirement analysis techniques, and excellent communication skills. 3Pillar offers a flexible work environment, global team opportunities, focus on well-being, and career development.

Requirements

• Minimum of 2 years as a Business Systems Analyst, Data Analyst or Business Analyst with a track record of successful project delivery
• Strong analytical and problem-solving skills, with the ability to think critically and creatively
• Proficient in various requirement analysis, modeling, and documentation techniques (e.g., business process modeling, use cases / user stories, data flow diagrams, data interrogation, data mapping, etc.)
• Proficient with tools to create wireframes/Workflow like Balsamiq, Lucid charts, MS Visio, UML etc
• Solid understanding of the entire software development lifecycle and various development methodologies (e.g., Agile, Waterfall) and tools (e.g., JIRA)
• Excellent english communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization
• Thorough understanding of software development architectures and the entire software development lifecycle
• Able to write SQL queries
• Experience in requirements elicitation and management

Responsibilities

• Act as liaison between the client’s business organization and software delivery teams
• Conduct comprehensive analysis of current business processes and workflows to identify areas for improvement
• Collaborate with stakeholders to gather and document business requirements for new initiatives or system enhancements
• Translate business requirements into functional specifications and technical solutions
• Develop and maintain project documentation, including business requirements, process flows, and user manuals
• Work closely with cross-functional teams to ensure alignment and successful implementation of projects
• Perform data analysis and interpretation to support decision-making and drive business insights
• Proactively identify risks and issues, and develop mitigation strategies to ensure project success
• Participate in testing activities, including test planning, execution, and defect management
• Provide training and support to end-users to ensure successful adoption of new processes and systems
• Stay informed about industry trends and best practices in business analysis and process improvement
• Writing user stories
• Being the facilitator between client and technical team
• Understand complex business logic and user flows through SMEs interviews, document analysis, user interface analysis, etc
• Requirements documentation
• Product understanding and research in order to come up with improvement proposals

Preferred Qualifications

• Certification(s) such as CBAP (Certified Business Analysis Professional) or PMI-PBA (PMI Professional in Business Analysis) is a plus
• Experience with Business Process Management Solutions such as Macess (BPM) is nice-to-have
• Experience working in finTech
• Experience working in an Agile environment
• Basic SQL knowledge
• Soft skills: proactive attitude, communicative, resolving conflicts

Benefits

• Imagine a flexible work environment – whether it's the office, your home, or a blend of both. From interviews to onboarding, we embody a remote-first approach
• You will be part of a global team , learning from top talent around the world and across cultures, speaking English everyday. Our global workforce enables our team to leverage global resources to accomplish our work in efficient and effective teams
• We’re big on your well-being – as a company, we spend a whole trimester in our annual cycle focused on wellbeing. Whether it is taking advantage of fitness offerings, mental health plans (country-dependent), or simply leveraging generous time off, we want all of our team members operating at their best
• Our professional services model enables us to accelerate career growth and development opportunities - across projects, offerings, and industries