Senior Business Analyst

Summary

Join Blue Acorn iCi as a Senior Business Analyst specializing in Adobe/Adobe Experience Platform (AEP) projects. You will be a key member of project teams, collaborating closely with clients and internal developers. Translate client needs into actionable user stories and work with architects, developers, and testers to deliver high-quality e-commerce sites. As a BSA/Scrum Master, ensure teams stay on track, remove impediments, and improve velocity. Provide oversight for AEP projects, manage stakeholder relationships, and elicit and document client requirements. Collaborate to ensure technical solutions meet business outcomes and investigate/resolve implementation problems. The role requires Adobe/AEP experience, strong business acumen, and e-commerce knowledge. Occasional travel to Illinois may be required.

Requirements

• Adobe/Adobe Experience Platform experience is required
• Available to occasio nally travel to meet the project team in person in Boilingbrook, Illinois (near Chicago)
• High level of business acumen coupled with technical understanding of ecommerce sites and platforms
• Demonstrated success in a fast-paced, team-oriented environment
• In-depth knowledge of ecommerce business operations and systems requirements processes
• Ability to foster relationships across different business units as well as with clients
• Proven ability to successfully manage complex project deliverables
• Experience working within a defined SDLC

Responsibilities

• Provide oversight to Adobe Experience Platform projects
• Establish and foster stakeholder relationships and manage client expectations
• Work with our client’s business stakeholders to understand their business goals, strategies, plans and requirements
• Plan and facilitate requirements discovery workshops
• Lead the elicitation and documentation of our client’s requirements
• Ensure requirements meet client needs while remaining within the defined project scope
• Develop use cases, user stories, and other artifacts
• Collaborate with Technical Architects and Development Leads to ensure that the technical solutions meet the desired business outcomes
• As part of a project team, communicate the business requirements and functional specifications during internal refinement sessions, sprint planning, and as support for the development team throughout the implementation process
• Provide recommendations for business process redesign and documentation as needed for new technology
• Investigate problems and defects that arise during implementation and deliver or recommend solutions
• Planning and supporting User Acceptance Testing
• Maintain documentation on system functionality and features
• Complete other duties as assigned

Preferred Qualifications

• Experience with project management tools, enterprise-level content management systems, software development methodologies (Agile, Waterfall) and ADA accessibility tools
• Experience with translating business requirements into workable ADA complaint business solutions
• Familiarity with at least one of accessibility validation techniques using tools such as Accessibility Management Platform, AXE Chrome Plugin, FireEyes, Total Validator, WorldSpace
• Experience working with or implementing Content Management Systems like Adobe Experience Manager or other Commerce systems like SalesForce Commerce Cloud or Shopify Plus

Benefits

• Medical, dental and vision insurance
• Life insurance
• Disability
• Paid time off
• 401(k)