Senior Business Analyst

Summary

Join our delivery team as a Senior Technical Business Analyst with Adobe Commerce experience. This critical role involves close collaboration with clients and internal teams to translate client needs into actionable user stories. You will work with technical architects, developers, and testers to deliver high-quality e-commerce sites and experiences. Responsibilities include leading requirements discovery workshops, documenting client needs, and collaborating on technical solutions. You will also communicate business requirements, investigate problems, and support user acceptance testing. This position requires 5-7 years of experience and a Bachelor's degree in a related field. Blue Acorn iCi offers a competitive benefits package.

Requirements

• Experience working hands-on with Adobe Commerce/Magento 2 sites
• 5-7 years of technical business analysis experience
• Bachelor’s degree in Computer Science, Information Systems, Business, or other related field
• High level of business acumen coupled with technical understanding of ecommerce sites and platforms
• Demonstrated success in a fast-paced, team-oriented environment
• In-depth knowledge of ecommerce business operations and systems requirements processes
• Ability to foster relationships across different business units as well as with clients
• Proven ability to successfully manage complex project deliverables
• Experience working within a defined SDLC

Responsibilities

• Establish and foster stakeholder relationships and manage client expectations
• Work with our client’s business stakeholders to understand their business goals, strategies, plans and requirements
• Plan and facilitate requirements discovery workshops
• Lead the elicitation and documentation of our client’s requirements
• Ensure requirements meet client needs while remaining within the defined project scope
• Develop use cases, user stories, and other artifacts
• Collaborate with Technical Architects and Development Leads to ensure that the technical solutions meet the desired business outcomes
• As part of a project team, communicate the business requirements and functional specifications during internal refinement sessions, sprint planning, and as support for the development team throughout the implementation process
• Provide recommendations for business process redesign and documentation as needed for new technology
• Investigate problems and defects that arise during implementation and deliver or recommend solutions
• Planning and supporting User Acceptance Testing
• Maintain documentation on system functionality and features

Preferred Qualifications

• Experience working with or implementing Content Management Systems like Adobe Experience Manager or other Commerce systems like SalesForce Commerce Cloud or Shopify Plus
• Experience with project management tools, enterprise-level content management systems, software development methodologies (Agile, Waterfall) and ADA accessibility tools
• Experience with translating business requirements into workable ADA complaint business solutions
• Familiarity with at least one of accessibility validation techniques using tools such as Accessibility Management Platform, AXE Chrome Plugin, FireEyes, Total Validator, WorldSpace

Benefits

• Medical, dental and vision insurance
• Life insurance
• Disability
• Paid time off
• 401(k)