CoverGo is hiring a
Senior Business Analyst, Remote - Thailand

Summary

The job is for a Business Analyst at CoverGo, an international no-code insurance platform. The role involves working with clients to identify business problems and develop solutions, gathering requirements, creating test case scenarios, and more. The candidate should have at least 5 years of experience as a Business Analyst, a degree in Business, IT or relevant field, previous experience in the insurance industry (preferably Insurtech or health insurance), knowledge of business analysis concepts, good organizational skills, experience in an Agile environment, excellent written and verbal communication skills in English, currently based in Thailand and speaks native Thai.

Requirements

• Minimum 5 years of experience as Business Analyst
• A degree in Business, IT or any relevant field
• Health Insurance-related domain certification from INS/LOMA or III is an added advantage
• Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
• Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
• Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
• Experience in an Agile and/or Scrum environment is a must
• Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
• Excellent written and verbal communication skills in English
• Technical writing background is a plus
• Currently based in Thailand and speaks native Thai (required)

Responsibilities

• Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
• Plan and design simple to semi-complex business processes and system modifications
• Make recommendations to improve and support business activities
• Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
• Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
• Develop business requirements documents/user stories to support the required modifications

Preferred Qualifications

Previous experience working in the insurance industry is required (Insurtech or health insurance experience is preferred)

Benefits

• Fully Remote
• Flexible Leave
• International Environment
• Competitive renumeration package
• Performance Bonus
• Stock Options after 6 months
• Company activities and events
• Learning and development plan
• Remote work allowance